Hotéis em Offa

When we arrived at the Grosvenor palm court for our Sunday carvery they had messed up our timings on our booking so our table wasn’t ready for us. We had booked for 7pm however they had us down for 7:30pm and the women who greeted us(I think she was the manager) made us feel as though it was our fault, so we showed our email saying it was 7pm when she then eventually apologised. She said to sit on the sofas nearby whilst they tried to sort something out, and she said they would come and take a drinks order, however no one came to take our order and we were sat waiting. Eventually they found a table for us near the carvery which was fine, but a bit out of the atmosphere. When seated, no one came over to us to take a drinks order for a long time or to order any food. When our drinks order was taken and finally arrived, the waiter spilt a whole pint of beer over one of our guests, soaking the chair and his shirt. The waiter was very apologetic and thanked us for making a joke of the situation and promised to take the drinks off the bill. We then had to ask what to do about the roast, and whether to go and help ourselves etc. or to wait for a plate to come to us as no one explained this to us. The food was nice, perhaps the veg a bit cold but overall it was a lovely meal. During this time the service was shocking, no one asked us for anymore drinks, no one asked if we were happy with the meal, no one asked if we wanted the bill etc. when we went up to pay the bill there were no drinks taken off it. We questioned whether to raise this or not but we did. This was where we were told by our waiter that the manager didn’t “see the situation in the same light” and didn’t think it was worthy of any drinks being removed despite a drink being poured all over one of us. Then, when raised with the manager (we think) she was so rude, she came over saying how would they know to take any money off the bill, despite this being a different comment to previously. And she then said “what do you want removing” and “I don’t know what you want us to do” and “I’m not removing everything because only 1 of ten of you got a drink spilt on them!” This was so embarrassing as people around us listened in, and was extremely rude of a manager especially. Overall what they took off didn’t even cover the service charge which we later noticed they had the cheek to keep on the bill!

I recently had my wedding at the Ramada. The whole day was wonderful, the staff were very efficient and nothing was too much trouble! The food was fantastic and everyone was raving about it. Megan, the wedding coordinator was so attentive, with myself, with the guests, and especially with the staff. Watching her have a debrief with all staff involved and them all have a group hug, ensuring all staff was happy before, during and after the wedding really touched me. They worked together flawlessly and really showcased how comfortable they were, definitely a work family. During the day, we had to push our food back by an hour, and everything was hot and fresh when it did come out. Was such a big wedding, I worried it may be too much or strain them, but all staff throughout worked with a smile on their face, kindness in their manners and showed they were enjoying themselves too. The DJ was so good, getting all up and involved, ensuring we all danced the night away!! Couldn't recommend the Wrexham team enough!!

If on occasion you visit Wales and for some reason you go to Wrexham; One of the best hotels you can find is perhaps the Rossett Hall. The staff is wonderful, very friendly and always attentive to your needs. They have an attached restaurant that you will surely like. I 100% recommend that you make your reservation including the Breakfast service, because it is wonderful! As for its location, it is essential that you take a taxi from the central station and buses, because, although you can take a bus to get there, the journey is very long since the bus makes too many stops. Without a doubt, if you are a traveler who appreciates silence and tranquility, this hotel is undoubtedly for you!

With a stay at The Lemon Tree - Hotel, you'll be centrally located in Wrexham, just a 5-minute walk from Oriel Wrexham and 7 minutes by foot from Grove Park Theatre. This hotel is 11.5 mi (18.5 km) from Chester Racecourse and 11.7 mi (18.8 km) from Chester Cathedral.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Enjoy British cuisine at The Lemon Tree, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Cooked-to-order breakfasts are available daily for a fee.Featured amenities include complimentary wired internet access, express check-in, and express check-out. Free self parking is available onsite.Stay in one of 18 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

I have stayed here a few times the rooms are ok, a little dated not 5 star but they dont claim to be. Can be a bit noisy only to be expected in the city centre. The service was good, nice shower and the custard cream biscuits a real bonus! Overall very nice.

Located in Wrexham, Holt Lodge Hotel is in the historical district, within a 5-minute drive of Wrexham Golf Club and Holt Castle. This hotel is 1.5 mi (2.5 km) from Clays Golf Centre and 1.7 mi (2.8 km) from Clays Golf Course.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.Featured amenities include dry cleaning/laundry services and laundry facilities. Planning an event in Wrexham? This hotel has 797 square feet (74 square meters) of space consisting of conference space and 3 meeting rooms.Make yourself at home in one of the 37 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and coffee/tea makers, and you can also request irons/ironing boards.

With a stay at Wynnstay Arms in Wrexham, you'll be within a 5-minute drive of Pontcysyllte Aquaduct and Stryt Las Park. This inn is 2 mi (3.2 km) from Cefn Mawr Library and 2.3 mi (3.8 km) from Ty Mawr Country Park.This smoke-free inn features hiking/biking trails nearby.You can enjoy a meal at Wynnstay Arms serving the guests of Wynnstay Arms, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 8 AM to 10 AM.Featured amenities include a safe deposit box at the front desk and an elevator. Free self parking is available onsite.Stay in one of 12 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided daily.

With a stay at 26 belverdere drive, you'll be centrally located in Wrexham, just a 4-minute walk from Wrexham Glyndwr University and 8 minutes by foot from North Wales Regional Tennis Centre. This guesthouse is 11.7 mi (18.9 km) from Chester Racecourse and 11.9 mi (19.2 km) from Chester Cathedral.This guesthouse offers designated smoking areas.Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.Featured amenities include microwave in a common area and refrigerator in a common area. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 3 individually decorated guestrooms. Your room comes with a pillowtop bed. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Shared bathrooms are provided.

Stayed at Oak Mead because the Hotel we normally stay with wasn't open to non essential workers , well what a find lovley place to stay in , everything you need for your stay , even a toaster and microwave 😮, very clean and welcoming , great nights sleep , we will be returning again next year Thanks for having us

Located in Malpas, Mulsford Cottage Bed & Breakfast is within a 15-minute drive of Queensway Leisure and Activity Centre and Tenpin Wrexham. This upscale bed & breakfast is 7.7 mi (12.4 km) from Clays Golf Centre and 7.9 mi (12.7 km) from St Giles Church.Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.Breakfast is available for a fee.Featured amenities include a computer station, multilingual staff, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 4 guestrooms.