Hotéis perto de Bradley Road Evangelical Baptist Church, Offa

When we arrived at the Grosvenor palm court for our Sunday carvery they had messed up our timings on our booking so our table wasn’t ready for us. We had booked for 7pm however they had us down for 7:30pm and the women who greeted us(I think she was the manager) made us feel as though it was our fault, so we showed our email saying it was 7pm when she then eventually apologised. She said to sit on the sofas nearby whilst they tried to sort something out, and she said they would come and take a drinks order, however no one came to take our order and we were sat waiting. Eventually they found a table for us near the carvery which was fine, but a bit out of the atmosphere. When seated, no one came over to us to take a drinks order for a long time or to order any food. When our drinks order was taken and finally arrived, the waiter spilt a whole pint of beer over one of our guests, soaking the chair and his shirt. The waiter was very apologetic and thanked us for making a joke of the situation and promised to take the drinks off the bill. We then had to ask what to do about the roast, and whether to go and help ourselves etc. or to wait for a plate to come to us as no one explained this to us. The food was nice, perhaps the veg a bit cold but overall it was a lovely meal. During this time the service was shocking, no one asked us for anymore drinks, no one asked if we were happy with the meal, no one asked if we wanted the bill etc. when we went up to pay the bill there were no drinks taken off it. We questioned whether to raise this or not but we did. This was where we were told by our waiter that the manager didn’t “see the situation in the same light” and didn’t think it was worthy of any drinks being removed despite a drink being poured all over one of us. Then, when raised with the manager (we think) she was so rude, she came over saying how would they know to take any money off the bill, despite this being a different comment to previously. And she then said “what do you want removing” and “I don’t know what you want us to do” and “I’m not removing everything because only 1 of ten of you got a drink spilt on them!” This was so embarrassing as people around us listened in, and was extremely rude of a manager especially. Overall what they took off didn’t even cover the service charge which we later noticed they had the cheek to keep on the bill!

I recently had my wedding at the Ramada. The whole day was wonderful, the staff were very efficient and nothing was too much trouble! The food was fantastic and everyone was raving about it. Megan, the wedding coordinator was so attentive, with myself, with the guests, and especially with the staff. Watching her have a debrief with all staff involved and them all have a group hug, ensuring all staff was happy before, during and after the wedding really touched me. They worked together flawlessly and really showcased how comfortable they were, definitely a work family. During the day, we had to push our food back by an hour, and everything was hot and fresh when it did come out. Was such a big wedding, I worried it may be too much or strain them, but all staff throughout worked with a smile on their face, kindness in their manners and showed they were enjoying themselves too. The DJ was so good, getting all up and involved, ensuring we all danced the night away!! Couldn't recommend the Wrexham team enough!!

If on occasion you visit Wales and for some reason you go to Wrexham; One of the best hotels you can find is perhaps the Rossett Hall. The staff is wonderful, very friendly and always attentive to your needs. They have an attached restaurant that you will surely like. I 100% recommend that you make your reservation including the Breakfast service, because it is wonderful! As for its location, it is essential that you take a taxi from the central station and buses, because, although you can take a bus to get there, the journey is very long since the bus makes too many stops. Without a doubt, if you are a traveler who appreciates silence and tranquility, this hotel is undoubtedly for you!

What a fabulous hotel. Staff are top drawer and the food was delicious and very reasonably priced. Bedrooms are quite small, but very clean an tidy. Bar is well stocked and for any real ale drinkers. Spitting Feathers bitter hits the spot. Highly recommended.

I have stayed here a few times the rooms are ok, a little dated not 5 star but they dont claim to be. Can be a bit noisy only to be expected in the city centre. The service was good, nice shower and the custard cream biscuits a real bonus! Overall very nice.

Just returned from a two day stay at the hotel with work. This hotel is centrally located next to the railway station. A typical hotel that caters for coach tours and corporate types. My room was on the ground floor of the main building. First of all the room was average and basic. Not serviced over two days either? Rubber bath mat was mouldy and dirty on the bottom. Window would not open either. The main issue was the strong smell of cannabis in the corridor that was a constant throughout my stay. In addition the room next door had a noisy room party as it was full of some Eastern European workers. Went quiet after midnight however. Would not recommend this hotel unless your on a budget. Premier inns are far superior in my opinion. Food and drink : Beer in the bar “real ale” was rank ! Food was ok but service was slow two hours for a two course meal to be gotten through. Breakfast was good though. Staff were polite throughout. Car parking is expensive £15 per night and not very secure.

We parked in the Grosvenor shopping centre (£10 for 24hrs) walked through the mall to the hotel. Modern, fresh design reception and nicely decorated bar and restaurant. Quick check in, clean room, comfortable beds. Waitress Lelde was spot on and gave excellent service. Limited menu with our Secret Escape deal but adequate for the price we paid. Room a little hot/stuffy as we couldn't open the window, but it did have AC we could have probably played around with. Breakfast had a hot buffet and a selection of cereal and bagels, bread and pastries. Small little containers of over night oats and fresh cut fruit containers were really nice. Drinks machines dispenses the usual latte etc or another had fresh juices. I didn't see any decafe options though. Hotel was spot on, although Chester high street has gone down hill. Lots of boarded up shops. The shops remaining are jewellery shops, cafes or a few clothes shop. Shame there lacks the independent original shops that tourist love to look around for something different. Would recommend if we had to visit the city again and I'm quite a fussy traveller!