La Quinta Inn & Suites by Wyndham Odessa N. - Sienna Tower

Horrible service paid over 600 and my room was never serviced even tho I submitted a request over 3 times.

guest check in wouldn’t let me use my wife’s credit card for incidentals which is odd i have used it at money other hotels and the room was already paid for

Open well lit lobby, quick check in, very good breakfast with multiple options. May I suggest extra blankets be available in rooms! Will go back to La Quinta next trip!

Great weekend stay! Staff was very friendly and the room was clean and comfortable. I stayed in a king room. The room and bathroom were both very spacious and well-equipped. The TV didn't work, but that didn't affect my stay. I let the front desk know upon check-out.

It was great. I slept well and in comfort. I had breakfast. I really enjoyed my stay. Most importantly I felt safe.

The room was dusty and a bit musty (I think it was the carpet, like the smell of pet urine), but I went to a store & got Air Freshener and a small rug to throw down over the stain & that helped a lot. The staff was excellent.

Please avoid this hotel at all cost. Housekeeping did not clean our room. They just made the bed and made everything look organized. There were stains all on the bed along with hair all over the pillows. It was absolutely disgusting. I was traveling with my two small children and it was absolutely unsanitary. When I called the front desk to complain, all they did was offer new sheets and I had to change the bed myself. Another room was not even offered. Please do not stay here if you are wanting clean conditions.

The outside of the hotel and lobby were clean And nice. After check-in , the front desk lady informed us the hotel Was having water pressure issues. Told us once we get to our room , check the water. If it wasn’t good let her know and she would swap our room. It wasn’t great pressure but wasn’t bad so we decided to stay in our room. The room wasn’t that clean. Dirty stains on the carpet , dirty stains on the sheets on one of the beds. The bathroom sink, tub and floor was dirty as well. We cleaned up with our sanitizer wipes and called it a night. The next morning we go down to the breakfast area. The worst hotel eggs ever!. The eggs were full of water and salt and the sausages didn’t looked cooked properly. As we try to get showered and ready for the road we noticed the water was hardly coming out of the faucet even none at times. Also , the water didn’t even get warm. We just washed ourselves off the best we could. After we dressed and packed I let the front desk staff know our complaint. After asking for the GM and having to go through 2 other employee , assistant managers I was told I can go to the hotel next to them , also a La Quntia ! They tell me they send people over there for showers if they need to???! Would have been nice to have been told this the night of check in and could have just checked in to that hotel. Probably a cleaner room as well?! You shouldn’t be allowed to rent rooms until your water issues are fixed.

I have stayed at this hotel everytime I have been to Odessa for the past two years. I can say that this hotel is going in the wrong direction. Not as clean as normal (food left in fridge from last guest - hair in shower). There is very little water pressure in sink or shower. Shower head looks like it hasn't been cleaned in long time with all hard water build up. Water never did get warm in shower. Told staff about issues in the morning and the response was very cold and not caring. Overall a very disappointing stay and will be looking elsewhere in the future!