Usuário convidado
19 de junho de 2024
The room was comfortable, clean and quiet. Sleeping area was separated from the living and kitchen area. Good location with many restaurants within walking distance. Located near the University that has an amazing Stonehenge replica on property. The one caveat about the room is the tub/shower combo. There are no grips on tub surface and no bath mat. Upon entering tub/shower, I slipped and injured my leg resulting in a giant hematoma, golf ball sized. Reported this to front desk, showing him the injury on my leg. He said there was nothing he could do and management would be in touch. We checked out. Never received a call. After a week of many unanswered calls, we finally did get a hold of someone and the manager did return our call. She had not been informed of the incident and was apologetic. Issue was resolved. I would recommend if no mat is in bath, use a towel on the base of tub to prevent slipping. Also, there is a large mall type parking area and we were not informed there was a charge for parking. Presently it is $3.87.
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