Jimmy
9 de janeiro de 2024
I checked in on the 01/08/2024. Front desk was very courteous and very customer service oriented. I am not sure ,i think her name was Dania.
The room was a stench, roaches, bed sheets looks like it was never changed, the tub was clogged.
Next morning i asked for room cleaning. Came back in the evening and it was worse than before. Housekeeping didn't make the beds, i left markings to check if they did clean.. no cleaning. I contacted fronk desk( would not reveal her name, absolutely rude and obnoxious, worst customer service, does not deserve to work in a hospitality position. Didn't offer any solution. Just kept saying to me she does not need to hear this..seems frustrated as if it was my fault that she has to work. She worked the evening shift on the 9th. I will find her name..please don't go to this place i understand it's cheap and dont expect much but hostile service made it worse.
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