Baymont by Wyndham O'Fallon St. Louis Area

衹待了一晚 休息下就睡了 第二天繼續行程 所以沒有太多感受 整體來説還可以 床是比較偏軟的 挺多美國酒店是這種床的 位置也還不錯 主要停車方便 舒適度和清潔情況衹能説是正常水平

The hotel was just ok. The breakfast had some eggs, yogurt, bread, and waffles. And that’s it. We asked for towels two days in a row multiple times during the day and evening and were told they were out of towels since they were at capacity. I booked the room for 3 people and only had 2 towels the entire stay. We saw a cleaning cart with clean towels on it as we were leaving. They never answered the front desk phone from the room. They answered if we called from our cell phone. We asked for clean sheets for the pull out sofa and were given sheets with yellow stains on them. We did eventually get clean sheets. The coffee maker in the room looked like it had mouse poop in it. We plan to visit the St. Louis area often and I will never stay here again.

Very clean and friendly staff. Quiet and comfortable. For the $, great find. Could use some TLC

Rooms were not cleaned to my standards. Staff was polite and did change my room.

The bathroom light didn't work. The coffee was cold, there was a roach crawling in the table next to the bed. The breakfast was bad. There was no syrup for the waffles, no butter, the milk was cool not cold, no cream cheese for the bagels.

There is a lot around this hotel but this is THE WORST hotel I have ever stayed at. There were roaches in the room. Went to the staff and let them know and he told me they were all booked and didn’t have any other rooms. I felt gross. The bathroom had roaches and the beds and the AC unit.

I was trying to have a little get away for myself to relax. As soon as I walked in my room the smell of the cleaner was so strong that it triggered a headache. I was on the 2nd floor and I went to open the window to air out the room some and there wasn’t a screen. Good thing I didn’t have any kids with me! I went to lay on the bed and it was a very stiff, you could tell it was old! I didn’t really feel comfortable enough to walk bare footed through the room. I took a long hot shower. The shower floor where it met the walls had some black spots that needed cleaned, I assume it was mold. I thought to myself, it’s just one night and this was what I got for not spending a few extra dollars and getting a better hotel. I was just wanting to lay down and watch tv and sleep. I went to brush my teeth.. when I turned the water on a ROACH crawled in the sink. I jumped back and screamed like a little girl. I said “that’s it! I’m going home!” I called the service desk and told them what I saw and I told them I was leaving and I wanted my money back. He apologized and asked me if he could change my room, I said “I’ll pass, thanks!” He didn’t argue with me or ask any questions and refunded my money and I left.

The staff was very nice. Everyone was professional and the room was very clean and comfortable.

The rooms were not well taken care of or that clean. The breakfast room did not have a working juice dispenser and the waffle and syrup dispensers were not working properly either. We chose the hotel based on its location, but next time we may decide to drive a little further to find a place that has some of the basic amenities in order.