Hotel Bulwark

因為是新酒店所以硬體條件是還不錯。房間空間比較大，浴室相對小，但還過得去能用。一樣沒有被子。WiFi不是很穩定。 服務團隊的人一堆，是一個出國工作過的經理帶了一堆新手，一如既往的服務熱誠是都有，客氣而友善，就是腦子不是很靈光，溝通上小弟們通常理解力不是很夠。 在這裡吃飯是沒什麼問題，就是價格偏高，跟整理一線大餐廳的價格差不多，圖個方便其實也是過得去。

新酒店，衞生不錯，距離湖邊也不遠。因為太累了，當天選擇在餐廳用餐，味道不過不失。酒店隔音太差了，當天8點我就想睡覺了，但是樓梯的木地板實在太吵了，一直都10點我都是半醒半睡的狀態，一早又開始吵，隔音基本為零。酒店人員服務不錯，當天沒熱水立刻解決問題，熱水很快就來了。但是這個是新酒店，不應該發生這種事。早餐很不錯，現做的，好吃又温暖。

We have visited Nuwara Eliya for more than 25 times. Hotel Bulwark was one of the best places we stayed. Situated out of the busy city area., but, just within a 5 minute drive to all city attractions. The entire property was extremely clean. The team were very polite and so customer friendly. They were always ready to impress us. Both floors have nice lobby areas and the one on our floor was like our private lobby. All our meals were served to our lobby and the Smart TV was fully equipped with everything we want to relax. The lake view from the lobby was fantastic. We stayed there for 3 nights and will definitely stay there once again when we visit Nuwara Eliya next time.

Wonderful cozy place near Gregory lake. We stayed in the room with the attic bed .. Room was nice and clean and the bathroom is well maintained and has good hot-water supply.. Food was wonderful especially the soup and main dishes.. There is a common area in each floor with a big tv and sofas and chairs where you can play games and watch movies.. Had a great time .. 10/10

Went to Bulwark restaurant 2 nights in a row for dinner and breakfast. Had amazing meals, and a fantastic selection for breakfast. Staff are very attentive, polite and very friendly. A lovely place to eat. The pub looks great too, our family really enjoyed our time here.

Het personeel is ontzettend behulpzaam! Ze gingen voor ons naar het centrum om een lampje te halen tegen de muggen voor in de kamer en dit hebben ze niet berekend bij het afrekenen. Wij gingen in de vroege ochtend al weg om naar Worlds end te reizen. Het ontbijtje stond om 4 uur klaar om mee te nemen! Ook geven ze goede tips wat je kunt doen in het stadje zelf. De kamers zijn schoon en de badkamer ziet er goed uit. Enige wat minder was, is dat het hotel erg gehorig is.