Ramakrishna N
7 de outubro de 2024
There was an issue during checkin. MMT had not sent the communication to the hotel so we had to wait for 30 mins. We had booked a half boat plan pkg ( dinner and breakfast) but surprisingly I had to pay for my 5 yr kid meal which was charged 7100/- at the time of check-in. Stayed in many other 5 star hotels in Srilanka and other parts of the world, no where they charged for kid except here. Pro's : Room was clean and neat. Bigger. Service is very good. Walk-able to garden and market. Buffet spread was good. Con's: Food for 5 yr kid chargeable @7100/- who hardly ate a bread. Power fluctuations. Heater not sufficient for a big room. Better book a small room where heater works faster. Once power goes and comes, u need to switch on heater again. Remote works 1 in 4 times. So your sleep is disturbed. Temperature controlled pool is very cold and they say that's the max temp, hence you can't use the pool. Wifi is bad. Service at the restaurant was very good with live singing and they sang bollywood music too. Special mention to Vishwa, Nethmi, Madumali, Randika, Ramshan for their hospitality at the dining.
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