Usuário convidado
30 de maio de 2023
I recently stayed at the Nurburgring Linder Hotel with a group of friends during the thrilling Nurburgring Classic event. While the hotel was reasonably clean, I have mixed feelings about my stay due to some inconveniences that overshadowed the overall experience. Let's start with the check-in procedure, which unfortunately proved to be a pain. The self-check-in machines provided were next to useless. It would have been more efficient to download the hotel's app and use that instead. However, the downside of using the app was that we were only given one room key, which is based on the app. If you need an additional key, you have to make the trek across the road to the main hotel complex and request one from the staff there. This unnecessary back-and-forth was quite inconvenient, especially when travelling with a disability. Parking was another issue that left much to be desired. In order to enter and exit the hotel's car park, you were required to walk over to the main hotel complex and ask for parking tickets. It would have been far more convenient if these tickets were readily available at the hotel we were staying in. Throughout our two-day stay, we never encountered a single member of the hotel staff in our building. We were left to fend for ourselves, which was quite disappointing. On a positive note, the cleanliness of the hotel was acceptable. The rooms were kept tidy and maintained, allowing for a reasonably comfortable stay. However, the lack of staff presence was a major letdown. It's always reassuring to know that there are staff members available to assist with any questions or concerns that may arise. In conclusion, my experience at the Nurburgring Linder Motorsport Hotel had its ups and downs. While the cleanliness was satisfactory, the check-in procedure and parking arrangement were major inconveniences. The absence of hotel staff in our building left us feeling somewhat neglected. If these issues were addressed, it would greatly improve the overall guest experience.
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