Tru by Hilton Novi Detroit

酒店的服務很好，還可以幫忙打印，有24h免費熱水和咖啡等小飲料供應，很適合亞洲人出差，早餐也很好吃選擇挺多，鬆餅很贊，酒店也是新開的，環境很不錯，唯一缺點是離馬路很近，會有一點點吵，但整體還是很不錯的，服務很到位！

This is our second stay at this location and we definitely will be back! Always friendly staff, clean, and great rooms!

The young man who checked us in made us feel welcome. He was chatty and sweet. Said Canadians are his favourite lol. I believe his name was Preston. Give him a raise! 😉. The only thing was I didn’t find the mattress very comfortable. But clean, safe, and the breakfast was good.

This hotel was immaculate! The staff was so friendly and very attentive. Complimentary breakfast was as good as any other chain hotel. Fresh pancakes , fruit. And other assortments. Plenty of food & shopping near by. About 40 mins to downtown Detroit.

It was clean and staff was nice. Our power went out and needed a place to stay. It suitable for our needs. They didn’t have a microwave in room was the only thing I didn’t like but overall I would give it 4 stars.

When I arrived at 8 p.m. to check, the front door was locked. When the clerk finally opened the door, he immediately went on a tirade about how unsafe the area was and how there was constant crime and cars getting broken into in the parking lot and "random people" walking into the lobby. Never apologized for the door being locked, welcomed me or even said hello. Terrible way to start a stay. Then, The room was extremely noisy all night. Constant booming of noise all night long.

Stay overall was great. Really amped the complimentary water given at check in since water is hard to come by when staying in hotels. Hotel was a bit far from where we wanted to stay

The front desk clerk was very friendly. The hotel was very clean including the room. Everything was great.

The Tru hotel is a new hotel, opened earlier this year. Our room was clean, simple, everything we would want. The breakfast buffet was good, a typical hotel breakfast.