Hotéis perto de Wallace Stuart Lady Funeral Directors, North Petherton

The hotel is situated on the busy A38 but is not affected by traffic noise. All the staff are polite and considerate and go the extra mile to provide good service The food is outstanding ; beautifully presented and prepared. And it tastes great too! Good bar too which is imp because there’s little else to find a drink in the village. Ideal for short or longer stays if you have a car. Taunton is clos for good shopping and the Somerset levels a dozen miles away. I’d stay there again anytime.

This really is a special place to stay. We had such a warm welcome from Peter and Candi for our stay as a group of 18 to walk in the Quantock hills to celebrate a 60 birthday. We couldn’t have chosen a better place to stay. The garden tucked away at the back of the hotel is stunning, filled with cottage flowers and rose arches - the perfect place for lunch or an evening pre supper drink. (The California salad is gorgeous!) Breakfast is great - a super buffet and cooked breakfast cooked to order and sourced from the local area. A rare thing in a hotel now days. Peter and Candi made sure we were looked after beautifully, nothing was too much trouble, a friendly and very efficient team. Thank you. Special mention to Jen who was our point of contact prior to our stay and ensured everything was in order when our large group turned up to stay and eat at the hotel. She really went the extra mile to make sure everything was in place for our arrival and looked after us beautifully during our stay. A fabulous weekend and a great, friendly place to stay with home cooked food.

OK, along with 90% of the hotel residents, I have been staying as part of Team HPC. I am eight or nine weeks in, they all blurr into one. With two-to-four weeks left. Six different rooms - so here is the low-down. The hotel and rooms are clean. Really clean. The person making up my room during my last visit even folded-up my clothes and hung them up. Unfortunately, there is the option of ”green” (no clean) and full clean. There is nothing inbetween. I would be happy to have the water, biscuits, coffee, milk etc replaced and not have new towels/ bed made - but there was not an option. All or nothing. Location: Some reviews say it is in the ”rough part of town”. Ha! That is Bridgwater. I can say that as I used to live in a one-up/ one-down on Old Taunton Road. It is not in the rough part of town, it is just in the town. Also nice to see that with £32bn being pumped into the local economy the local council have done nothing. Not even fixed the potholes. The location is great, close to town, close to the motorway exits, near restaurants (although Marco Pierre restautant in hotel is excellent). Room: Generally comfy but really bad pillows. The one where one is not enough, but two gives you neck ache. I bought my own from home and (without fail) everyone used to say that was such a good idea on check-in/ check-out. I did ask if there were any other pillow options (memory foam, feather etc) but was told ”no”. There is a fridge with complimentary carbonated and still water, but these are only replaced if you go for the full clean option (see above). Avoid (at all costs) certain 4th floor rooms (from memory it was 401-404). They are right under the gym on the 5th dloor and I was woken up with the gym-bunnies going for it really early in the morning, or struggled to get to sleep at night. The sound of the treadmill and weights being dropped were heard by the wife on the phone. Parking: Yes, you have to pay an additional £10 per day, but they tell you that in advance. You generally need to park next-door, but leaving a £50K Audi there was not problematic (apart from the sea-gulls which crap all over the car - not the hotel's fault). Gym: I went, but not at silly o'clock in the morning or late at night. It is small. To the point I couldn't use one machine for hitting the person on the next machine. It is below-par at best. Brekkie: Stand-out great. OK, I have eaten at some hotels where they had 4 different types of sausage available (six if you include vegetarian and vegan), but the brekkie here is great. Full fry-up (nice quality and tasty (eggs are a tad insepid). Continental, croissants, ham, cheeses, different breads, and all the healthy stuff as well (yoghurt, fruit, nuts etc). What is a really nice touch is that you can also make a take-away coffee if you need one. Staff: Honestly, they are what makes this hotel. All super-friendly and helpful. Even the Chef (notoriously known as the most grumpy creatures on the planet) dropped a ”good morning” (Ste

I hadn't received the text message about the door code - and Trip.com had stated check in until 8pm, whereas the sign on the door stated 6pm. Luckily, the door was answered - although it took time to confirm my booking - otherwise I may have been entirely stuck. My bedside lamp wasn't working, although this was immediately replaced by the very helpful gentleman on duty. Comfortable bed, separate shared toilet and separate shared shower. Price was £46 for one night: would have been happier paying around £35 given the facilities on offer.

Male at check in could not have been more miserable, uninviting and hated life more if he tried. After grunting his way through the booking and sliding a piece of paper to sign and then sliding the key to me I wasnt quite sure if we had finished the transaction as there was no guidance from himself. I said are we all done and as he grunted at me I assumed we were there so I left to find the room. The room was on the ground floor. Bathroom was grotty and the flush just poured out water for half an hour a time every time it was used. Bed was small. Room was dated. Phone was dirty and covered in whatever finger juice had congealed over many years. The carpet was threadbare. The room was an embarrassment to be fair. Went into the bar to get food. Asked for the tablet, the member of staff was busy swearing with the ”regulars” and I felt as though I was causing her problems but she obliged. Ordered a Magners via the tablet, an Astril was dumped on the bar. I left it as that wasnt my order, then was barked at by another woman that was my drink ”but she was too busy to bring it over”, granted there were 2 people at the bar at the time. I said I didnt order that, she told me I had, I assured her I hadnt, then lo and behold they apparently had no Magners so I took the Astril for ease. The food was a pizza which in reality was a burnt base with some mush chucked on. Horrible. Back to the room, good sleep. Breakfast in the morning. No knives, no beans. 2 members of staff having a yap, interrupted them and got what was needed, they went back to yapping. Check out the food and everything was sorted by the company. The receptionist told me it wasn't. I asked her to check as I knew it was, she said I have but I will check again. She told me no the company dont cover it. I assured her they do and this time showed her the booking. She called someone else over who told her to bill the company if thats what i wanted. I left and then they proceeded to moan about me not accepting that the booking was not including food so I had to return and have more of the same conversation. As a diamond elite member this hotel is an embarrassment to the brand. The staff are rude. The rooms are inadequate and dated and the check in and check out process is shambolic at best. Need to do better. Wont be staying there again.