Nrma Sydney Lakeside Holiday Park

Atrocious!!!! Bungalow cabin dirty! Key not ready until well after 2pm and beds x3 in second bedroom not made and paid premium prices. I have stayed in some questionable places but I have always had a bed made. I wouldn’t expect you to stay at my accomodation and make your own bed.

We decided to make a long weekend during June to see friends in Sydney. Hitched the caravan and drove off to Narrabeen. Lovely caravan park which was not at all busy. For some reason management decided to allocate us a stand underneath all the Pine trees🙈 I’m sure it might be a hit in the summer, but we had NO sunshine on us for the duration of our stay! There were lots of open spaces more suited to winter weather. I’ll advise to walk the park before you setup to ensure the site is suitable for your needs. Otherwise the ammenities are all very clean and well serviced, location is great and there is lots to do in and around the park.

Stayed on a powered site on the north side. Very quiet area with few vans. South side was busier with more vans and more children. Amenities were very clean and the individual security code was easy to remember and made you feel safe. Excellent position if park next to Narrabeen North Beach was excellent. Very happy with our stay.

Loved this caravan park, great size spots. The location was right on the lagoon and the patrolled beach across the road. Cafe’s in walking distance Lots of different options of accommodation, if you have younger kids there is a water splash area which was popular The staff were friend and helpful.

Terrific location and very reasonably priced especially when compared to other NRMA parks which have become far outside our families financial reach. Lagoon on one side and beach the other - surf, SUP, kayak, bike ride, walk or swim. The options are limitless. Park has a small water park and playground for the kids. To be honest not much more is needed as the the lagoon and beach are so close and council parks also within walking distance. Very large sites however they do need some urgent upkeep as most has large dips (understandably though we did stay at the tail end of high season and so maintenance may have been planned for the winter months). Only a few sites have a artificial grass “slab” - it would be great to have more sites with these. Plenty of amenities which was great to see - could of done with more regular cleaning as they were quite dirty at times. Like all caravan parks a stay can be made or broken by the others within the park - we were lucky with families of small kids around us. Not wanting to be a party pooper as I know all parks have them but the go-carts are dangerous as parents let their kids go loose without supervision. We have had our car damaged at a previous park and this time a group of kids managed to get tangled on our awning ropes - thankfully I was in the van as I would hate to think of the damage that could of been caused as the kids tried to tug it free. Lovely coffee cart on site with fresh baked items. Also reasonably priced. Staff friendly and we enjoyed a free sausage sizzle on the first night - a small gesture which means a lot and helps build the community feel of the park. Overall a lovely stay - we will be returning!

We have been here many times previously, in our own accommodation. This time we stayed in one of the cabins for a few nights. We could not have been more disappointed. The quilt/duvet/doona on the king bed (two long singles shoved together) did not have a cover and was not even big enough to cover both beds. The bottom sheet did not cover the beds and the mattress protector was clearly meant for a much smaller bed. One of the mattresses had a coil sticking through it, which gave one of us a nasty scratch (we turned the mattress to avoid further injury). The bathroom was filthy - there was mould growing in the grout in the shower, and also in the floor tile corners. The towels were thin and scratchy and stained. Given that we paid between an average of $185-$200 per night, it was quite appalling. The only redeeming feature is it's absolutely fabulous location.

Disgusting! Mould and dirt in the windows, windows dirty, every bit of kitchen utensil I had to use was dirty so had to rewatch everything. 1 steak knife I had to sweep the front verandah and steps when I got here! Bathroom smelt like urine, oh and to top it Off another family showed up to my cabin as they were also given the same cabin as me!! *** 😳 Everywhere I look I can see someone’s hair or a stain on the blanket. Gross 🤢

We booked a Lakeview Villa for 4 nights in March 2022. Lovely location, lovely peacful view and pleasant reception staff. I really wanted to enjoy this experience. Unfortunately, the first Villa we went into was dirty. Glass sliding doors were dirty, including salt spray and hand prints of previous guests; floors washed in front of doors but not behind the doors; dirt piled up in the corners of tiled rooms; internal window frames grubby, and marked with mould. The self contained kitchen had no forks, no cooking utensils, no mugs, no detergent for the dishwasher and no cooking containers for the microwave. We moved all our lugguage back into our car, drove back to reception, explained the situation and asked for another clean, better provisioned Villa. The receptionist moved us into another Lakeview Villa and said that she would have it recleaned before we went into it. This cabin was cleaner than the first, but still had filthy glass sliding doors, greasy tabletops with glass rings on them, skirting board dusted only as far as the side tables, and behind the bedhead in the main bedroom, dust balls and dusty skirting boards. The window frames were grotty and had mould growing in them. We opened the diswasher and the previous guest had left their dirty dishes in it. This Villa had sufficient cutlery and cooking utensils, but no cooking dishes for the microwave, or bowls for salad etc. We went out and bought a salad bowl and dishwasher detergent. These villas are not being cleaned properly and are begining to look like a health hazard.

Cabin cleanliness was not great. Windows were really dirty. No replenishment of towels or soap for a five night stay. Kids water park not working and no WiFi for the entire stay, which was a nightmare as we have international phones. Staff were friendly and location is great. It’s a shame that they are missing the basics.