Ramada by Wyndham Newburgh/West Point

Okay for the price on weekdays but too expensive on weekends for what you're getting very dated hotel been here alot always have to check and make sure nothing broken before I bring anything to the room cause usually something is

The hotel was being used as a shelter/housing. You need to include this information when promoting a hotel/motel

Wasn’t the cleanest, some of the hallways are sketchy, pictures are not what you get when you go

there was a bucket in the middle of the hallway dripping water, the gym was terrible, and the area was sketchy.

Hotel was dirty and falling apart. There was gum on the carpet by the bed in our room as well as bugs. It had an attached restaurant but it was set up mostly like a banquet hall with tons of seating by the stage and nothing else.

The hotel is clearly being used as a sanctuary hotel and /or government housing. By the front door there were 15 to 20 men lingering around with no purpose to be there other than looking for trouble. The front desk is fully enclosed in bullet proof glass, not a safety shield for covid, full bullet proof glass, as is the snack area. The room was extremely overpriced (for those of us that have to actually pay out way to be in this country). With Security guard sitting in a chair at each end of the hall way you don it get the feeling this is a comfortable place to stay. The room rad dirty and very run down. The non smoking room smelled so much like smoke we almost Couldn’t stay in there. The smoke detectors had plastic taped over them I’m sure in violation of multiple building and fire codes neither of which have seemed to be insoected there in quite a while. If they were the place would be shut down immediately. I’d not for the fact it was late and we had no other place to go I would not have stayed there with my son. The next morning when I mentioned the conditions to the manager he pretended like he didn’t understand me or could not here me behind the protection of his bunker proof glass. As a life long New York resident this is just another example of how the destruction of the city by current policy’s and administration has migrated north businesses and communities. This place has no business being listed on travel sites for public use

The staff was friendly, the place is old and needs repair. The pool was out of service and was surprised to see multiple security officers constantly in the lobby.

First, they put us in a “Non-Smoking” room that STUNK like cigarettes. They gave us a new room. The room was small, no outlets, bathroom was filthy and falling apart. The towels are HARD and there are no real supplies (soap, etc.) The walls are paper thin. We could hear the people next door blowing his nose! DO NOT STAY HERE!

No receipt provided. Bedding was stained as was tub. Mattress was very uncomfortable. Otherwise it was adequate for an overnight stay and convenient