Explore avaliações de hóspedes de hotéis em New York

Hyatt Grand Central New York
3.7/580 avaliações
New York City Center
Location was superb, next to the main subway station. The concierge staff was very friendly. They need to check that you're a guest before you can walk in to the hotel - this is probably because their lift does not enable guest only access to each floor - you do not need a card to go up to any floor. They charge a $39.99 destination fee and give you a $15 market value to buy food everyday.. (500ml water for $7.5, plain bagel for $5, ham and cheese bagel for $18...) They charge $4/bag for baggage storage after you check out.. Other than these 'small' charges, everything else is good.
Hyatt Union Square New York
4.2/5112 avaliações
Greenwich Village
Overall a very solid hotel with very welcoming and helpful front desk staff. The rooms are decently sized for NYC and well-appointed with the essentials. I was impressed when on at least one evening there was even turndown service. The shower took a minute or so to have a proper water flow, though the pressure was never all that great. I appreciate having the Nespresso machine and pods in the room. I’m always glad to stay at this property especially because I very much like the location, not in the heart of a touristic area but still with many fantastic places to eat, excellent subway connectivity, and convenient shopping for the basics.
Hyatt Herald Square New York
4.3/5124 avaliações
Gramercy
Check-in was easy and the overnight front desk clerk was quick and friendly. The room itself was suitable. Our king bed was comfortable, shower and water temp were fine, and having the small couch in our room was nice for having an extra spot to keep luggage rather than on the floor. I also like the location, I'm from NY originally and would never spend time in this area when I lived there but as a visitor, the location is great because it's easy to get to subways on the east or west side. The noise however, was awful and I considered changing hotels after the first night but didn't want to deal with the hassle on my vacation. Every morning at 7am we were woken up by other guests coming in and out of their rooms, slamming their room doors shut and talking loudly in the hallways. The room doors have no seal on the bottom to drown out noise so if your neighbors are up early or are going in and out of their rooms for breakfast, you'll be woken up every time they come and go. Additionally, the housekeeping staff was extremely loud every time they were attending to nearby rooms or our floor. This wasn't in the afternoon but in the mornings, some days before 9am. We could hear the housekeeping team talking so loudly and clearly that it was like they were IN our room. At some points it sounded like they were yelling across the hallway to each other from different rooms they were cleaning. It was awful and put a huge damper on our trip because of the lack of sleep. My husband travels with a white noise machine specifically for this reason but it was no match for the noise inside this hotel. If you're a heavy sleeper than this is a good hotel for you, the roof access is lovely, room is sufficient, location is good, and price is reasonable. But if you're a light sleeper or looking for a restful vacation, I'd recommend another hotel.

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