Smyth Tribeca

Great location and the room was big, bigger then some others in NYC. Just need a kettle in the room would be better.

This property is extremely dated and not well cared for. The room was filthy (mold, feces left in the toilet, a massive brown handprint on the black out curtains, hair everywhere) and when we told staff about this we were ignored. The gym is in the basement and requires that you shimmy between stacked up tables, lamps, and other discarded materials. Very disappointed in this property.

I had much higher expectations for the property due to high price and the perception of a luxury boutique hotel. The whole experience was average. The staff was not particularly enthusiastic or helpful and forgot entirely about requests made (e.g. asking for utensils). Food Room service food was good and solid, and arrived quickly. Room I upgraded to a corner king suite and other than the larger size, it didn't seem to provide anything additional over the standard room. Appreciated the numerous outlets and USB plugs. There were tons of windows and the drapes and blinds had to be drawn manually by squeezing behind a desk - this is really inconvenient and should be automatic. The cups were not clean and had a bad smell. Bathroom The room was generally clean but I did find a few stray hairs in the bathroom. The hairdryer was unacceptable and needs to be upgraded. Towels were small, rough and cheap. Toilet paper and tissues were of unacceptable quality (see-through, flimsy and rough). The Malin Goetz toiletries were good. There is a sensor that turns on the bathroom light automatically which is actually quite annoying when going to the bathroom at night. Again for this price point in NYC, other hotels will provide a few extras that just feel elevated - turn down service, not having to request items (slippers, kettle), little perks or personalized touches.

Lobby and bar are great design, etc. rooms need upgrade. Carpets and furniture old, not worth $300-400

Beautifully appointed room and lobby. Staff was extremely accommodating and professional. Will definitely stay there again.

This was my first trip to NYC. I always look for an affordable property with good reviews. This hotel was one of the best choices we’ve ever made. Located in Tribeca (2 blocks from Taylor Swift’s home) this hotel was clean, quiet and beautiful. There are train stops on every near corner. There are coffee shops within walking distance every direction. Corner deli with great food all around. While we didn’t try the hotel restaurant we ate well everyday. This hotel is located in a quieter, less tourist part of NYC. If you are brave enough to use the train system and happy to get in 15000 steps a day, this is the hotel for you. It was near perfect. The only feedback I can give is the doorman, on more than a few occasions, watched me open the very heavy entry door myself. Which I could do, but I thought that was implied in the title “doorman”. 5 start for this hotel.

The location is great. We could walk to everywhere in lower Manhattan. The subway was right outside. It was a nice New York boutique hotel. The staff was very friendly.

Lovely stay, great service (especially housekeeping!). Wonderful lounge area off reception; perfect for warming up by the fire.