Incentra Village Hotel

It’s an old building. The heat is either off or on. It got a little hot in our room. It’s quirky, in a great neighborhood, very nice staff.

I am taking the time to write a review because I do not want anyone to be as disappointed as we were due to our expectations not being met. I would go as far to say, ‘should be done under the trades description act.’ We were expecting quirky, boutique and authentic. The issues were as follows: 1. Not able to contact either accommodation or ******* to get code as we were arriving early and needed access before 3pm to drop off heavy luggage. Fortunately other guests were leaving the property and gave us door code. 2. Description stated there was no lift and expected that room would not be ground floor, however Lahore room is at attic level with extremely narrow stair way. Near impossible if you are travelling with large cases. Staff were able to accommodate to different room but without any assistance to move luggage. 3. Pricing given by ******* including tax $876.82 for 2 nights billed by Incentra Village Hotel $935.55. Tax increase and $50 housekeeping added to room charge of $379 per night. 4. Security was an issue as we tried to put valuables in the safe provided, requested batteries and told they don’t work. 5. The decoration in room was of an extremely poor standard, attempting to be aged but really just tired and poorly finished. 6. Cleanliness was poor for accommodation being charged to customers, dirt was visible on skirting boards, wood work, shower, toilet brush, rusting on radiators and flaking paint, windows. Positive: comfy bed, kitchenette, location.

Quirky place, eccentrically furnished. Location was great and the staff were terrificly friendly and helpful. Only problem would be if you struggle with stairs.

Dreadful. No one at hotel to let me in. AC made air unbreathable. AC light on saying “change filter”. Door didn’t lock!! Mngmt should have comped room 100% but didn’t. So filed a complaint.

Unusual old building in a great area, nice staff and real character to the place. Much better than a run of the mill chain hotel

I have stayed at Incentra on 8th avenue many times and never want to leave. It’s located in my favorite quiet part of the west village. Get coffee across the street at bonsinior. The small hotel staff is charming. It’s a beautiful old building but maintained with care. Each room has it’s own vintage vibe. Only possible issue is no elevator so if you are on a higher floor you will have to carry your bags. Enjoy!

The property is well located and clean. Once we were moved into a larger room the room itself was nice. I would not recommend the rooms in the sub sub basement, where we were first assigned. My only complaint about the room itself was that the outlets were so worn and loose that it was difficult to charge our phones. Also the stairways were extremely narrow and difficult to maneuver in. Overall, decent place to stay if you're looking for an inexpensive hotel in Greenwich Village.

Great place, great staff, great location, we have visited multiple times over the years.