Hilton Garden Inn New York/Manhattan-Chelsea

시설이 좀 오래됐어요. 그리고 좀 좁아요. 위치는 걸어서 타임스퀘어까지는 무리 없이 걸을 수 있고 주변이 그렇게 복잡하지 않아요. 전자렌지, 커피머신, 냉장고도 다 있어요. 조식은 별로..기대 안하면 저냥 무난해요..

位置很好，離地鐵站很近，走路就能到帝國大廈，門口有一家麥當勞，吃飯也很方便。每天都會有人打掃，前台服務很好。

空調挺吵的

First time in NY we had an amazing time. The front desk staff was amazing- very respectful and courteous, they even let us check in a bit earlier since our flight was early.

Liked the silence, the staff were great and kind, room was clean and super near to time square & empire building and other attractions.

My first ever review. I have to alert people to what has been my worst hotel stay ever. Don't go to this property if you want sleep. The staff use hotel rooms as staff rooms/base of operations for the cleaning operations. What that means is a few hours after I've gone to bed the shouting and laughing began. Whole conversations in the corridor, but the noise could be heard even with doors closed and the other end of the corridor as they shouted. They also went in and out of these rooms frequently, so left the door locking mechanism sticking out. Every single time they went in and out – which was a lot - the door slammed shut on it BANG. Don’t the staff understand hospitality? I also called down to the front desk to ask them to keep it down, but the noise carried on as usual. They just don’t care. Even if closed properly, the doors all have no soft close and slam loudly. Staff and customers alike, BANG. Early hours of the morning through to late at night. I lost so much sleep. Security? Non-existent. In the day anyone can enter and get to any floor they like without a card. The hotel is severely run down. There were many hairs in my bath. Dirty and scratches on paintwork everywhere. Broken toilet seat. Stains on furniture. Holes in bedding. An aircon unit that makes the most dreadful noise. Underwear and socks left by other customers in the room. Lack of any decent storage. No room safe. A sense of a lot of under-investment. I will never, ever stay at Hilton again.

The decor to the property is dated, but there was no bar open when we visited. Good location for everything, most things a short subway ride to Times Square, Madison square Garden and you can actually see the Empire State Building.