Usuário convidado
31 de janeiro de 2023
Very mixed views about this place. We had eaten there in the past and had a really enjoyable mid-day meal – hence this booking and stay. This time, with what I believe was a different host running the place, he was not at all welcoming either in the hotel or restaurant. As far as the restaurant goes, we again had a very nice meal. A pity that the lovely fish was served on a sort of rice pudding, but that may well be a personal dislike. Unfortunately, they tried to charge for a full bottle of wine when only a half was ordered and offered no apology whatsoever for their mistake – a great shame. As regards the hotel, I know it is only 2-star, and it was a standard room booked on ***********. Whilst the room was clean, with very clean and crisp bedding, unfortunately you couldn’t swing a cat in it. Additionally, the towels had had their day and some were threadbare, the en-suite shower room had no ventilation as the extractor didn’t work, the fitting holding the shower head fell apart all the time and the loo roll holder was not fixed to the wall correctly and kept on falling off. It could and should have been so much better, as Neufchatel is such a lovely little town.
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