Usuário convidado
22 de agosto de 2023
We’ve come back from a lovely 10 day break and truly enjoyed our stay. The rooms are very comfortable and are cleaned daily. The kids enjoyed the WI-FI which is great for watching movies etc. The food is varied, my only criticism is it is a bit chaotic in the food hall, and sometimes you find yourself queuing in the wrong line for an item of food, for example I spent ten minutes waiting for bacon, but it turned out the line was for pancakes. You need to be aware if you book either the Italian or Bulgarian restaurant, it’s still a buffet based set up, but the food was delicious. I highly recommend the Bulgarian, very tasty. The pool was great and we saw it been cleaned every morning. The only criticism is that of the guests reserving sun loungers in the early morning with towels, and some guests wouldn’t use their loungers for hours, so maybe if the hotel could ban use of personal towels on loungers and only allow the hotel towels to be use pool side, then loungers could only be made available 9am onwards. The beach is beautiful and the staff work so hard keeping it clean, brushing sand of the boardwalk and in the evening they clean the loungers and even seem to have a big machine that sucks up any rubbish in the sand. The bar areas are well stocked and provide lovely cocktails, which aren’t the watered down type you find at other resorts, and there are snacks available throughout the day. We enjoyed the panini at the snack bar on a daily basis. When we arrived at the hotel at 0300am, the receptionist was wonderful and made us feel very welcome and made sure we knew that there was a buffet in the restaurant we could use if we wanted to eat before we went to bed. That was lovely. The hotel is very clean and we witnessed the attention to detail that the cleaners put in. On the main corridor of the hotel, by the shops, we saw the cleaners wiping glass top tables and then ensuring there were no streaks on the glass. We want to thank everyone at the hotel for a truly fantastic holiday and highly recommend going here.
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