Usuário convidado
29 de setembro de 2023
We stayed at this hotel for 8 days. From the second day we had a problem with the aggressive stray dog who sleeps at this hotel. The dog was barking and growling at us. Especially during the night. He attacked several times and also bited my partner. Manager of this hotel was extremely rude and unprofessional. She was protecting the dog and blamed us for the the attacts. We were in the room most of the staying after the dog bite. We were upset. We wanted some help. We didn't feel safe in that hotel. The manager told us to go to the room and it felt like we were in the prison there. The only solution she was suggesting was to kill the dog. She told us several times to kill the dog. She didn't want to give us police number. We googled it and called the police to find the solution. There are many stray dogs there, but this one who sleeps in the hotel and they treat it like a pet is very aggressive. The dog has a scar on it's neck from previous fights. It's not safe. Also the hotel is called pet friendly, but it's not. They only keep that dog to bark and attack people. It was attacking others too, also children. We decided to leave the hotel 2 days earlier because of their behavior. It's not normal to protect the aggressive stray dog over the man. Also it was unacceptable for the manager to not give us the police number. She was blaming us that we made her problems. She said that we called the police and the agency. She ruined our staying, our holiday. She didn't want to call the owner. I assume that the owner is not informed how she treats guests. Greece lives from tourism. That's nor the way you treat the tourist. We emailed the Ministry of tourism about this problem. Also I hope someone will call sanitary inspection. This hotel is bad. I do not recommend it. As a foreign citizen, you should feel safe and protected in another country. Greece is a member of the European Union, it lives from tourism and something like this is unacceptable.
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