Usuário convidado
12 de fevereiro de 2025
We had a great experience at this resort, and there were several standout aspects. First, the staff went above and beyond to help us organize our entire trip through Uganda. Robert, the owner, personally drove us to various destinations or arranged transportation for us, covering multiple days and over 1,000 km. This level of service was truly exceptional. The resort itself is peaceful and beautifully located, with stunning views of the lake—definitely its main selling point. The quiet atmosphere, abundant birdlife, and serene surroundings make it perfect for unwinding. The food was excellent, and the staff, including Bruce, Ken, Mohammed, Ruthie, and others, were incredibly kind, accommodating, and friendly. The rooms were clean, and the amenities were good overall. That said, there are a few things to be aware of. The internet doesn’t work well in the rooms but is reliable in the reception and common areas. Electricity occasionally goes out, but the resort has a generator that kicks in after some time—this is more of a general issue in Uganda than a fault of the hotel. The last 1-2 km of the road to the resort is rough, so a 4WD is needed after rain - I would not recommend arriving at night. Alternatively, and in our case, the hotel can organize a boat transfer, which was easy and convenient for us. Overall, it's a great place to relax and unwind—a charming retreat that offers a balance of attentive service and natural beauty.
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