Usuário convidado
14 de maio de 2024
First, beware that the rooms are tiny. Not small, tiny. But, they are clean. Note, there is a lot of street noise. Till 1 am. My biggest problem was the reservation. Bottom line, I did not get the room I wanted or thought I reserved. I was put in the smallest room in the hotel, ocean front, but ridiculously small. They were able to move me to a slightly larger room, but not ocean front and on the lowest floor. The new room was $40 less per night. However, even though they put me in a cheaper room, they charged for the more expensive ocean front. They would not give the $120 credit. I will of course go thru my credit card company to secure the reimbursement. Note, they would not return an email and simply tried to ignore the problem until I really forced the issue. They also made up a story about having to disinfect out room. That sent my wife over the edge. I would avoid this hotel. They are not worth the risk. Also, we asked for a couple of restaurant recommendations. They said it was against their policy to give any other than their own restaurant.
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