Hyatt Place Nashville Downtown

Nice room, close to attractions, the included breakfast was good all 3 days of my stay though all three days the garbage was over flowing in the dining area. The hotel lobby was under construction during my stay as well.

Walking distance to Broadway, facility was clean and always attended. Would definitely stay here again.

This hotel is in a perfect location for easy walking to Broadway, Hall of Fame and other attractions. Great breakfast options offered. Relatively quiet location. Room was comfortable. Only negative was our room was not refreshed for the entire 4 night stay and we had to ask for fresh towels.

Traveling with family for a special birthday. Booked a non-refundable at this location and inadvertently booked the second room at another Hyatt (Hyatt House). Hyatt Place happened to be booked solid and would NOT let me cancel to book my stay at the Hyatt House (which had availability). Called numerous times to try to get someone to help - reservation manager VERY unhelpful. Finally called Hyatt Place front desk and had a staff member help. Although they did not have the authority to let me cancel, she suggested I book and move to the Hyatt Centric (across the street) for my Sat night stay. Although inconvenient, she at least used some customer service skills. Will certainly prioritize other hotels chains prior to booking with the Hyatt for future business & personal stays. I book travel often and have never had a problem canceling a non-refundable.

Pros: -Location Cons: -No blankets, just 2 sheets on all beds -No food option in hotel even though the website says 24/7 food options -Insanely noisy - like couldn’t sleep due to outside noise all night.

Would definitely stay here again. Excellent location, extremely clean, great breakfast with lots of options, and the bed was so comfortable. They were under construction but they made good use of other space to make it nice for everyone!

Great stay bed was comfortable but pillows not good room and bath was clean and had everything we needed to be comfortable and personally clean staff was polite courteous and helpful with a 😊 location to downtown activities only a short walk away

The front desk staff was fantastic. I was disappointed in the housekeeping staff. We stayed there for a week and our room was only cleaned once.(the day before we left) We did not put the DND sign on the door. We had to go ask for fresh towels and anything else we wanted. The front desk apologized and gave us vouchers for their bar but neither my husband or I drink so they weren't much good to us.

For a Hyatt place, the finishes were not as nice as some others that we’ve stayed at. There was construction going in the building in the lobby which detracted from the use of the lobby. The parking structure under the hotel is a challenge. Don’t try to do it in a large vehicle. However, considering the options in Nashville relatively clean, relatively quiet and a good overall stay