Samantha
3 de outubro de 2023
The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome.
Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened.
Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold.
The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy.
The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.
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