Hotéis Best Western® em Naples

Very efficient location, you can find everything nearby. For sightseeing tours, Metro Line 1 is not far away. The population occupying the area is very African, but absolutely safe. Living on the street, so the street is always full of people. I read that there is an electric kettle in the room, but I had to ask for it and got a dirty electric kettle, like a dry fried egg. The receptionist told me it was rusty and it did not kill! Welcome to Naples! I cleaned it with baking soda. The dirt is good, but I am sure it is not rusty. However, this service is still not up to standard, even if it is warm and tolerant. You can bring pizza home anytime, even at 3 in the morning!

When arrived our first impression wasn't that good in terms of the hotel's entrance, as well as it's reception (it looked like very old, damaged and not renovated for ages) , but fortunately our rooms where renovated, as the photos shown in their website (superior double rooms), with well-working air-condition, small fridge(supplied with some free snacks and soft drinks) , hair dryer and safety box. WiFi was really poor, we didn't have signal almost at all during our 5days-stay there. Breakfast was tasty, many options for sweets and salty tastes, and the ladies serving were very kind and smiling, willing to help, despite the fact that their English wasn't in good level. On our arrival they wanted to charge us more for the tax fee per night, while we weren't informed for that before our arrival, but we sorted out and agreed to not pay the difference in the end. We could leave/store the luggages for free for a couple of hours after our check-out, which was very helpful and nice from them. The location was good as it was 2' on foot from Garibaldi central station and 15-20' walking form the historic center, but bad in terms of neighbourhood (too dirty street, awful smell outside hotel from street's rubbish etc and the feeling was strange in the night walks, you could feel kinda unsafe due to the people living and walking around that street-especially when talking about family booking with kids). Also while our stay there some renovations were taking place and the elevator was all the time busy and we had to wait some times to get down from 5th floor or use the stairs eventually. For its prices, it was okay the overall experience.

The staff were friendly, rooms were nice - especially the deluxe room with the jacuzzi. The location is not idle. It's a bit far from the center, and the walk to the train station is not very short. We had a concern that the toilet had a lot of ants in it. The rest of the room, however, was clean. After a few days in Napoli, we realized that anywhere with water had ants, so it seemed to be a general problem, yet it was not pleasant at all.