Hotéis Mercure mais procurados em Nantes

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Mercure Nantes Centre - Grand Hôtel

Mercure Nantes Centre - Grand Hôtel

4.1/557 avaliações
Nantes City Center
The hotel is ideally located in the heart of the city, allowing you to visit everything walking and having a parking space, but the litter is not at all (fine and very hard matlas), it is the same litter that you can find in the Ibis hotels **. The chairs are straight and too small (this hardly covers the bed intle), the small and unvolume cousins, the fine coat and all small. This point must really be changed, at present they are absolutely not worthy of a 4-star hotel. The rooms are quite small.
Hôtel Mercure Nantes Centre Passage Pommeraye

Hôtel Mercure Nantes Centre Passage Pommeraye

4.1/576 avaliações
Nantes City Center
This hotel is in a fabulous location. Bars, restaurants and shops all nearby. However the staff are not of the same quality. Our room had a bath but the plug did not work and so the water just drained out as fast as it came out of the taps. The device on the side of the bath was broken and thus the plug was useless. I mentioned to the girl on reception that there was a problem with the bath and it needed fixing. She told me she would get it fixed. Nobody arrived to fix it that day so I explained the situation to another girl the following day. Again nothing happened. Both girls were not interested and ghisvreflects very poorly on the hotel and the Mercure group in general.
Hôtel Mercure Nantes Centre Gare

Hôtel Mercure Nantes Centre Gare

4/567 avaliações
Awful experience at this hotel. Check in is stated at 2pm so arrived around 3pm with my family (3 year old and a 4 month old.) I was told our room was not ready and we would have to wait. Waited an hour in the lobby (4pm) to be told again our room was not ready and hadn’t been cleaned. Again waited in the lobby and At 5.30pm and close to tears after watching numerous people check in and with a very bored 3 year old and a very tired baby I was again told my room was not ready, bearing in mind this was 3 and a half hours after the 2pm check in time stated online. Also during all of this I was told there were no baby changing facilities available at all in the lobby. No empathy from staff shown for my situation. After stating I would have to cancel and find alternative accommodation a room became available?! We eventually got a room closer to 6pm 4 hours after stated check in time when booking. No travel cot in room as requested bought brought to the room eventually. I am totally in shock with the treatment we have received. Would not recommend if travelling with children or if you want to spend your time sitting in a reception area instead of the room you have paid for!!! Some positives: nice breakfast, room was a good size, snack shop downstairs was handy, bar staff were lovely.

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