My husband and I had an amazing stay at Nanjing Central Hotel (Room 576, from 30 July to 1 August). Upon our arrival, we were warmly greeted by the Executive Vice General Manager, Mr. Charles Hao. We didn't know he was the GM until he introduced himself after personally leading us to our room. He was humble, friendly, and lovely to chat with. He even gave us an upgrade and assigned us a newly renovated room at no extra charge. We are so grateful for such warm hospitality.
The room was perfect. It was extremely clean, spacious, and well-equipped. The air conditioning was cool, the shower pressure was good, the bed was comfortable, and the smart TV was even bigger than the one we had at home! Best of all, we met sweet Pan Na, the housekeeping manager in charge of our room, who presented us with two cute animal towels.
On our departure day, the hotel porter not only helped us with our heavy luggage but also protected my head with his hand as I entered the taxi. Such a gentleman! All in all, the service here is really top-notch, and we highly recommend this hotel to everyone. We will definitely return the next time we visit Nanjing.
Excelente
575 avaliações