DoubleTree by Hilton Fiji - Sonaisali Island

Where do I begin. Bungalows have a roach problem. Rats have eaten some of the sugar sachets. Bathroom floors are uneven causing the water to pool around the toilet floor. Not forgetting the second drain in the bathroom that overflows and leaks out. Dust mites and bed bugs. Room service forgets to restock towels, milk, tea, coffee and etc, you literally have to call reception 5 or 6 times to even get them to give you things. Beddings and pillows covers are NEVER changed, they are never even washed (our stay was for 5 nights and beddings/pillow covers were never changed). And since the rooms are usually dark the beddings never get to see sun light either. So if your skin is sensitive or you have eczema, be prepared to be itchy. This place is a filth, and to think this is Hilton's standard. Go elsewhere where you presence will be valued.

BEAUTY! Such great service and care. Highly recommended for families, looking for time away. 5 Stars

Too dark in a room. Asked for staff 2 times for complimentary slippers and said yes. However never sent them to my room.

buggy issue rooms to far from lobby , not enough buggys to go around

Room is spacious and generally clean and well equipped. Staff are generally quite friendly and smiley, and helpful. The view is nice with a vast ocean view. However there’re a number of points which could have been improved. First, our reservation for the room is for 4 adults. However on the first night we arrived, everything was not prepared for 4 adults (i.e. the towels, toothbrush, slippers, shower and shampoo set, toilet paper, cups). After check-in, we had dinner at the hotel’s beach restaurant, then we took the buggy to the room - by that time it was almost 11PM. We had to call the reception/housekeeping to request for all these insufficient items. Then, next day, after housekeeping, again we were short of towels, shower and shampoo sets and water (which should be replenished right?)

It was our first time coming double tree Hilton. We really enjoyed it. It was not overcrowded like in other hotel in Denarau.

Friendly clean and a fun filled ferry ride

Property is beautiful. Service and food menu was not good

熱情善良的斐濟人民，讓我們有了非常快樂難忘的度假體驗，無論是前台還是接駁船的舵手還是酒店裡隨處遇到的服務人員，都會對你微笑，禮貌而自然。希爾頓逸林作為希爾頓旗下的標準五星級度假品牌，在斐濟更加凸顯出它的特色，無論是下樓還是站在陽台，映入眼簾皆是藍天白雲與大海，房間特別大，很乾凈，位於與斐濟主島相連的狹長小半島上，雖屬於主島，但也有與世隔絕的清凈感，人多的時候熱鬧開心，人少的時候也很清靜自在，花園景觀和泳池很美，總之就是不刻意挑毛病的話，它就沒毛病，值得五星好評～