John P
2 de outubro de 2023
Broken toilet…. You had to hold the handle down for at least 30 seconds to get it to flush and then it only flushed 30 percent of the time. No daily housekeeping. Had to take out our own trash. Pillows they gave me were so soft, they could have smothered me from my head sinking into them. Room service, or what they deem, room service came in styrofoam boxes and a plastic bag , with plastic utensils. It was like I ordered doordash. When the food arrived, it was cold. Shower broken, had to fix myself. No hot water.
The best part was the beach and the spa that was NOT part of the hotel. The restaurant closes at 8pm and closed 2 days a week. No bar!!!!!
Never again. STAY AWAY!!!!
Parking is ridiculous. Good luck getting one on the floor you’re on. When we were checking out, I mentioned about the housekeeping and they said that they only clean room once if the stay is longer than 5 days. I then told them to change their website, because it states they have daily housekeeping. Last time I checked… daily means everyday. The 1 day they did clean my room, they left my door ajar when they were done. Very careless and lazy!!!
The ac shuts off in the middle of the night. I mean really!!
Traduzir