Usuário convidado
30 de setembro de 2023
This place was absolutely terrible. They scam you with the pictures online, you pull up and there are building full of Graffiti on your path there and the car that you pay to have pick you up is old and dirty. The view is not the ocean, but, rather chickens and construction. We booked the top suite, that was $1500 a night and when we arrived the room was not up to standard and the AC wasn’t working. They sent someone to fix it, and it didn’t get better. The offered portable AC, which is an unacceptable solution in those temperatures and at that price. The chair in the room was filthy, and there was hair on the floor. The manager was wholly unhelpful, he wanted us to wait 4 hours to speak to him, leaving the poor girl at the front desk to deal with three upset travelers. We were requesting our money back and we wanted to go to a new location, they offered not even a partial refund. We still left as the property was just unacceptable. Do not stay here, terrible location, unhelpful management and the room is falsely advertised with facilities that do not even work.
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