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Explore avaliações de hóspedes de hotéis em Munich

Residence Inn Munich City East
4.1/545 avaliações
There were many communication problems between Ctrip and the hotel, and the hotel could not receive the payment paid by the customer. After the payment on the platform, the hotel repeatedly asked the customer for money, and the use of Ctrip’s interest-free payment resulted in more serious problems, because the hotel found that Ctrip used The credit card is not in the customer's name, so don't use Ctrip to pay interest-free, which adds a lot of trouble to yourself!
The Westin Grand Munich
4.3/5125 avaliações
When we checked in, we were told that the rooms were full due to the peak season. Our three rooms could not be adjacent to each other, but only on the upper and lower floors. I had no choice but to accept it because I was a little tired with my baby. But after moving all the luggage into the room, I found that it was not the room type I booked at all, and it was in the annex building! I immediately went back to the front desk to ask, and was told that other room types were indeed arranged because the room was fully booked? ! It was so funny. This was the first time I encountered someone who downgraded the room type without authorization, and we stayed in three rooms for 5 consecutive nights, and the room fee was paid in advance. The white guy at the front desk was very good and kept apologizing and explaining, but this wave of operations was a bit excessive, so I insisted on changing rooms. Later, he asked the manager and arranged the original room for us, and it was on the same floor. Putting aside the unpleasantness of the stay, I was quite satisfied with other services of Westin. It is said that there is a subway at the entrance of the hotel, but I have not experienced it. It usually costs 20-30 euros to take a taxi to the scenic spot. The German restaurant downstairs tastes good, and it can be used as a canteen if you are too lazy to go out. In general, the price-performance ratio is OK
Do & CO Hotel München
4.4/561 avaliações
Munich was the last stop on a long journey and I arrived sick. The person at the check-in desk noted my condition right away and offered me any assistance I needed. I spent the entire next day in our room. I cannot say enough about how kind to me each and every staff person was. It seemed like they all knew I was sick and went out of their way to help me to be comfortable. I ordered room service which was delivered promptly and was quite yummy! They even brought me hot tea. To pass the time, I was able to stream Netflix directly from my phone to the television, which is a feature I have never seen before in a hotel. The hotel is in a great location, and everything was spotless. Very comfortable bed. An in-room bar, not a mini-bar! They even had real ice cubes in the fridge. But the real draw was definitely the staff.
Hotel Bayerischer Hof
4/549 avaliações
Excellent service from concierge and reception despite Corona measures! Got an upgrade to a larger room. Unfortunately the hotel bar is still closed, but overall I was very happy with my stay.
Hilton Munich City
4.3/557 avaliações
Firstly my apologies for losing my notes with the names of the fantastic staff here, but many thanks to the amazing young lady from Kenya who checked us in! Really friendly, great sense of humour, absolutely perfect for front of house. The young lady from Italy along with the young guy who was in training, just a great laugh, all three were brilliant, you were made to feel welcome from minute one! The rooms were modern and beautifully decorated. Comfy beds, tons of wardrobe space. Great bathroom, well stocked, great walk-in shower! Breakfast was plentiful and top notch! You couldn’t fault it! Nice hotel bar where they’ll make you a great ‘Old Fashioned’ and you can sit and watch the world go by in comfort! The hotel is a two minute walk from a beautiful woodland park with a beer garden, some really nice restaurants around. Local transport stops outside or it’s a €25 euro cab ride to the main attractions. We ere really impressed with Munich, we only came here for the Springsteen concert but it’s a city we’ll return to and when we do, this hotel will be our first stop. Perfect! The staff make the place, thank you all!
Courtyard by Marriott Munich City Center
4.5/5140 avaliações
Hauptbahnhof
The hotel has all that you need for comfort as a tourist. You are only a block away from the Munich Hbf so walking to the hotel with luggage was no problem. Proximity to the train station was essential for me since I used Munich as base while taking several train trips. The front desk staff is helpful and made it easy for someone who speaks very poor German. The rooms are sizeable by European standards and very comfortable. Fitness center was acceptable. You are about 4-5 long city blocks away from getting to Neuhauser Street and main shopping district (about another 3 blocks to Marienplatz) so if you mind the walking then maybe not the place for you, but I had no problem with it. Several restaurants within close walking distance (albeit not fine dining) and an Aldi's next door. One one hand nice to see a very diverse area in the immediate neighborhood, but also some sketch figures, but encountered no real problems (albeit a few odd visuals that I will not share). The breakfast was very good and I generally at eenough that lunch was not even a need or a consideration. Overall, well worth it.

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