Usuário convidado
30 de julho de 2023
This was myself and my partners trip to Tunisia and to Manar in July 2023. The hotel was booked via TUI online and this included the usual accommodation, flights, transfers etc. After booking this changed from the listing as AQI Manar Hotel to, our booking with TUI Kid's Club AQI Manar, I thought at first I had made a mistake. The booking was for room type ‘Main Building Double Room with Kids Den’. We arrived late with a 3.5 hr delay from Manchester due to baggage handlers issues or so we were told. This meant a very late arrival at Manar (1.30am). We were immediately looked after and ushered into the restaurant to get a meal. We then went and booked in at reception. This went smoothly. You fill in a sheet with your details, we were not asked to hand over our passports as I had put the numbers on the form. You are then fitted with a coloured all-inclusive bracelet and handed one electronic card door key and two towels (as a couple). We then were asked to pay the tourist tax which was £20 (didn’t get a receipt and was not asked for one at the airport on departure, so not an issue). We were then taken to our room. We made a presumption (that will not be made again) that there would be a balcony, but there was not, it did not say there would be on the listing ’Main Building Double Room with Kids Den’ (will check carefully in the future, it is quite clear on the listing and picture, just missed it). The complex is made of two buildings Manar 1 and Manar 2 (I presume the different coloured bracelets distinguish between the buildings or board). We stayed in the main building Manar 1 that is shown on the online TUI listing and in a bird wing shape with slides to the front. Many of the rooms in Manar 1 do not appear to have balconies, except on the ends of the building that appear large. Manar 2 all had balconies from what I could see. We asked if we could upgrade but were told not as it was full, nor did this option come up when booking only the one we selected. The hotel will exchange GBP for Tunisian Dinar, the rate when there was nearly 4 dinar to the pound. We didn’t feel the need to do this and paid where needed in GBP as this is accepted with ease. I would suggest if you like to tip, have a number of £1, £2 coins and also £5, £10 notes for larger tips. These are very greatly received by the recipient. On that note all staff were extremely professional and polite, we never saw any different throughout and they could not do enough for you during your stay. Our room safe didn’t work on arrival, this was very quickly addressed, first with reception who assigned a security officer, then maintenance who changed it within half an hr. The tip we gave was very much appreciated as I assume it would be waiters/bar staff who usually get tips. The room was one with a child den that had two bunk beds. The double bed was comfortable and the room very clean. Tea and coffee making facilities plus a small fridge that had milk and a bottle of water on our arrival. B
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