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5 star

Hotel Metropol Moscow
4.6/542 avaliações

Hotel Metropol Moscow

Moscow|0.39km from city center
/// stayed in December 2017 /// This is the review that I feel so indebted for the compliment review. Back in December 2017 , we spent our New Year Count Down in Moscow and stayed 3 nights at this hotel. (During that time the hotel was under major renovation) Our first impression: we booked for a regular room for 3 of us but at our arrival, the lady (seem to be the Front Manager) at the counter offered us the free upgrade to the renovated wing.....thank you so much. That was quite surprise us but when we accessed into the room it’s even more surprised me for its cosy luxury interior. This hotel is one of the best hotel I ever stayed - all the details in the room is as exquisite as the other ultra luxury hotels I experienced. It’s even 4 years back but I still remember well for the LOMONOSOV coffee/tea set that they use (one of the high-end porcelain brand I love and be using at home too). + Crystal wine glass + Nespresso Machine + KitchenAid Kettle + plentiful mineral drinking water. Wi-Fi is super fast (as recalled). Back then there was some situations in Europe and Moscow during that time is full with soldiers. However the hotel’s securities guard remember us well and helped telling the soldier that we are the hotel’s guests when we tried to access the perimeter to the hotel. Not to mention the location itself is great ,right next to Bolshoi , TSUM shopping mall and subway. On the departure day, due to the securities perimeter that blocked all the car to access to the hotel - the hotel staff managed to help us find the nearest spot where our limo can pick us to the airport. The most regretful thing that keep bothering my mind is I cannot remember the name of the lady at the counter who granted us the upgrade that made our stayed in Moscow is another remarkable memory......Thank you once again here. And would there be any chances that I could visit Moscow again - I would definitely stay at this Metropol again.
Radisson Blu Olympiyskiy Hotel
4.5/564 avaliações

Radisson Blu Olympiyskiy Hotel

Moscow|3.28km from city center
Оценку снижаю только из за нескольких сотрудников на рецепшен! С трудом добились в связи с привилегиями повышения номера, мотивируя отсутствием данного номера, на вопрос почему он в продаже, смех!( только благодаря гестрелейшен вопрос был решен мгновенно, извинились) . Еще хуже при выезде при продление номера по классу премиум было отказано менеджером Ксенией мотивируя отсутствием номеров в отеле,( на вопрос почему они есть в продаже ,ответ я главная я решаю)но тут же за деньги предложила продлить! Только за деньги!При вопросе как так, был получен ответ, вот так. Я сейчас здесь главная и заменяю руководство как решу так и будет! Могу позволить вам до 14.00, на вопрос а почему не 15.00 был ответ я так решила! Задавала вопрос почему вы не руководствуетесь правилами Рэдиссон, а вот так ответ!Не предложив не камеру хранения ничего! Дождавшись другого менеджера Дарьи,подойдя с тем же вопросом, все было решено мгновенно! Номер продлен, камера хранения предложена! Извинения получены, обещав это безобразие передать руководителю! Сам отель хороший, чистый большой! Приветственная зона нормальная ( конфетки, вода, фрукты)Удобно расположен, 10 минут пешком до метро! Хороший завтрак( полноценный, учтены все потребности, свеже выжатый сок,детский стол)!Номер премиум большой, чистый, удобный( кровати сдвинутые)Все соответствует отелю 5 звезд уровня комфорт ( не вип и не лакшери)!

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Business travel

Safmar Grand Moscow (ex-Marriott Grand)
4.5/5112 avaliações

Safmar Grand Moscow (ex-Marriott Grand)

Moscow|1.79km from city center
I have been living in Moscow from 2018 - 2020 and was a long term resident of Marriott Aurora and Marriott Grand hotels. Due to Covid-19, January 2022 was the first time when I came back to Moscow after a long period of time and had decided to choose Marriott Grand for my stay. The hotel is located right on Tverskaya Street walking distance to the Red Square, theaters, many other cultural locations, and the wonderful Depo Luxury Food Mall in Moscow. It is also very close to the Belaruskaya train station which has the Aeroexpress directly to/from SVO airport. What differentiates Marriott Grand hotel from many others are the staff which are always there to help you with anything that you might require. The front desk staff are always accommodating with any early check-in and late-check-out requests and the concierge is always ready to help with restaurant and other reservations. Additionally, the hotel has a great buffet breakfast, nice restaurants, and also great room service which is available 24 hours a day. The gym and spa center on the -1 level is also really great, it has a wonderful gym equipment, swimming pool, sauna, and hammam. I wanted to also complement the hotel for it's cleanliness, from the lobby, the elevators, the hallways, and of course the rooms, it is a pleasure to see how the cleaning staff are always making the hotel look tidy and clean for the guests. Overall I really would recommend this hotel to my family and friends and hope that this review can help others on Tripadvisor to make the hotel selection in Moscow. Thank you once again Marriott Grand staff and General Manager for making our stay so wonderful! We are looking forward to staying with you again during our next trip to Moscow.

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Breakfast

Hotel Continental
4.3/544 avaliações

Hotel Continental

Moscow|1.62km from city center
Rested in this hotel with 18-20.06.2023, room 906. Of the pluses it is certainly location. It was very convenient and quiet. Staff on the resepschen guest room. The number is classy. quiet, modern, everything is good, but the service at them in the cleaning of rooms is suffering. I think the cleaning staff forgets that you have 5*, not 2* or 3*. Cleaned us a room, changed our bed linen, put us new shampoo and even left half used. But friends, how can you clean up the room and not remove the garbage from the bucket? But it's all tiny. How could you pick up the glasses from under wine and not return them back? How? !!!!!! You exactly 5*? We had to drink champagne from glasses for water because at 1 a.m. I didn't want to bother you. It's a straight capet as we didn't like it. Cleaning 2 points and also forgot to return the glasses. About the mini bar. ) What does it mean to leave a pledge on the receptacle? You have the cheapest room cost more than 10 thousand rubles, you have a hotel 5*, probably to come to you for a holiday far not poor people to ask for a pledge. Nowhere did I meet this, but maybe I would use your mini borough if it was open. And so it was closed. (And also of the downsides: in the corridor sometimes felt cigarette smoke. It's very bad. The overall result is: Get out who worked on June 19th in room 906 and either fine him or issue a check-list in the native language of the cleaner so that he can't miss anything. You don't have 5*100%. We went to Kazan after your hotel to Marriott Kazan Kremlin 4* and I I would say your staff should learn from them how to clean the rooms properly. There was everything perfect. I recommend that you finish this item and you will have 5*.

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Family friendly

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Explore avaliações de hóspedes de hotéis em Moscow

Buscando hotéis em Moscow? Inspire-se com avaliações reais de viajantes.
Business Hotel Alekseevsky
3.8/56 avaliações
On foot - 10 minutes - from the metro of Alexeevskaya. Closed parking. Near 2 grocery stores. In the room a teapot, a refrigerator, a set of soap gel bags, slippers. Hearing through the door is excellent, I recommend taking berush. Bed linen white, towels are twisted, and not fresh. The curtains are blackout. The cleaning in the room is strange-folded for what the blankets, removed my shoes, but did not wash the floor in the bath as was dirt in the corners and remained. Breakfast is fractional. In general - recommend.
Courtyard by Marriott Moscow Paveletskaya Hotel
4.8/560 avaliações
Excellent location. Silent (no trains can be heard). View from the window to the office building. Parking is paid 1200 yards per night, but it is always available (unlike Select Hotel). Excess (shoot hat, toothbrush, etc.) in the room is not- ask for resepshne. There are many cafes and restaurants nearby( Uryuk my favorite - a little further, but delicious there very!). And here breakfast is poor. (This is the minus for which I lower the estimate. 1000r per person is expensive. Although the eyelid, becon, cheese, the simplest fruit- vegetables you will find there. Coffee is good. But! You can take a combo in a chocolate for 300r - it will be the same, only with a view to the wonderful park in front of the Paveletsky station(by the way, I recommend walking there certainly: very nice, fountain dancing and singing for classical music, watching area, shining rings-wheel, generally beautiful decoration). Yes, the entry under the slagbaum can not be noticed, so slower and with the navigator look)).
B.60 Hotel
4.5/529 avaliações
В ноябре 2022 года мы забронировали для руководителя по невозвратному тарифу в отеле В60 номер на 10 дней. Бронь подтвердили по телефону и по почте. К сожалению вынуждены были два раза переносить заселение, отель пошел нам на встречу ,хоть и крайне неохотно. Новое заселение было запланировано на 31.10. по 10.11.2023. Я созвонилась с отелем и мы решили сократить дни в отеле ,оставить с 7 по 10.11.2023. Гость должен был приехать 8.11 с утра и мы с администратором по телефону ( о чем есть запись) договорились бронирование поставить с 7.11.2023 как гарантированный ранний заезд. По итогу утром гостя не заселяют. Сказав, что бронь не подтвердили. Ссылаясь на то, что они якобы мне звонили за день до заезда для подтверждения брони. Никаких звонков не поступало, тем более пропущенных у меня нет (у меня всегда телефон в зоне видимости). Я уточнила, почему если вы не дозвонились во первых сразу снимать бронь? И почему мне не продублировали информацию о подтверждении по почте? Мне сказали, что моей почты в анкете не указано….. а как же тогда мне изначально приходили данные о бронирование на почту?? Разговор с администратором Сергеем и Старшим администратором ни к чему не привели. Они убеждены в правоте своих сотрудников. Извинений не принесли и решить ситуацию не захотели. Ссылаясь ,что все сделали по правилам и вообще все номера заняты. Деньги внесены, услуга не оказана, впечатление испорчено. Такое отношение возмутительно. Вопрос о возврате денежных средств не стоит, мы пониманием, что тариф невозвратный, но нельзя же так нагло относиться к своим гостям.
Apart Hotel Volga
4.5/514 avaliações
Volga did a good job and retained the brand. Solve the breakfast problem in the form of a lunch box-get 10 points directly. Thanks to the administrator from 30 to 31.01. He turned on the coffee machine early in the morning so that he could drink coffee with him. At the same time, the administrator refused from 31.01 to 01.02 :) Guys, agree with each other)
Wellion Paveletskaya
4.4/514 avaliações
From staying in this hotel there are the most warm and pleasant memories! Very responsive, attentive and always ready to help the administrators! ❤️ Helped with the documentation, woke up in the morning, saved with forgotten USB cable. On the day of arrival and departure, you can leave your luggage until the time of settlement and before the flight of the plane respectively in the storage room. Special thanks for the food! Very delicious breakfast and dinner! Breakfast is a standard Swedish table, for dinner is offered a salad, soup, hot dish, and each can be chosen and combined in different ways 🥰 The number is always clean, there is air conditioning, TV, small refrigerator, fan. All facilities for comfortable accommodation! I sincerely thank the hotel managers and staff for comfortable accommodation! 🙏❤️ I will definitely return, in other hotels even try not want! 🤩😎
Sadovnicheskaya Hotel
3.8/541 avaliações
Отель забронировала моя помощница, я не проконтролировала и получила два отвратительных дня в Москве. Депозит 10000, попросили подписать бумажку, озвучили, если после 23.00 в номере будут посторонние, то доплата 2500 за каждого человека! come back to USSR! Т.к. заселение с 14 часов, то я зарезервировала сеанс массажа 1.5 часа за 6000, (который меня попросили оплатить заранее), чтобы после него въехать в 14 часов в номер. Массажист никакой, больше говорит, чем делает, комментировал мое сложение, спрашивает возраст, потом, после массажа сказал, что я должна доплатить, т.к. он сделал еще массаж стоп. Пообедала в отеле, ценник неадекватный, но блюда были на твердую ”4”. Номер на 4-ом этаже, кровать низкая, продавленная, белье и полотенца плохого качества. Номер крохотный, ужасный. Вечером решила поужинать в отеле, еда была отвратительной (видимо другой повар), коктейль просто вернула обратно. Завтраки - это отдельная тема. 1250 завтрак, плюс 500 за, якобы, более разнообразный. Заказала драники со сметаной и лососем, принесли овощные котлеты из заморозки. На мой вопрос официантка ответила, что она не знает, как должны выглядеть драники, что она недавно там работает. На второй день на завтрак просто не пошла. Обсудила с ночным дежурной на ресепшен, что я продляю номер до 20.00, она предложила мне бесплатное продление до 14.00., но я договорилась за доплату до 20.00. В 18.00 мне позвонила девушка из отеля и в совершенно хамском тоне заявила, что они сейчас соберут мои вещи, т.к. номер только до 18.00, ”у меня так записано”. Я не разрешила заходить в номер и собирать мой чемодан. Я приехала в отель в 19.30., собрала чемодан, с карточки сняли денег за сутки проживания с завтраком, хотя с 14 до 20 всего 6 часов. Телевизор в номере не работал Розетки за тумбочкой, сначала надо мебель подвигать, чтобы подзарядить телефон. На ресепшен два кресла и все. Если заняты, даже присесть негде Отвратительный отель, потратила в отеле 11750 (номер), 2540 (обед), 2970 (ужин), 500 (доплата за ”VIP” завтрак, 6000 (массаж), 6250 (доплата за 6 часов продления номера. Итого оставив в этой гостинице за двое суток пребывания 30000 могу с твердой уверенностью сказать, что я давно не видела такого убожества!

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Informações sobre viagens locais

Maior preçoR$ 2.738
Menor preçoR$ 112
Quantidade de avaliações11,909
Quantidade de hotéis15,159
Preço médio (dias úteis)R$ 511
Preço médio (fins de semana)R$ 505