Hotel Riu Palace Jandia

This was our second visit to this hotel and it was just as good as the first. The positives: Very warm welcome from the reception staff and a much appreciated glass of fizz after a long journey. Room in a great location, very clean, with an amazing view, thank you. Pool area spotless, location to beach perfect. Restaurant meals good quality, always plenty to choose from. All the staff, including reception, housekeeping, pool bar or restaurant, were so friendly and accommodating, thank you everyone. The only negative, drinking water could be provided at the evening meal, it is provided at breakfast but not in the evening, you have to pay for it, apart from the obvious reason, I'm not sure why they do this. In summary, a great hotel to relax and unwind, already looking forward to returning.

Nice hotel, good location, staff friendly and helpful, always plenty of sun beds available, food good. A quiet and relaxing hotel. Entertainment in the evening was ok, would have been nice to have a bit of music in the afternoons around outside bar area.

Great location but beach access not as easy as it could be, the room was nicely furnished and modern, we upgraded to a sea view at a considerable extra cost but ended up with an intermittently noisy air conditioning unit above us ( room 1305) , not always a problem though . The food was good and lots to choose from although it wasn't always hot, great staff in the restaurant, Alex a really nice guy, Ben and Gustavo too, one gripe with the restaurant is long trousers only rule, many wearing tracksuit bottoms to comply, smart shorts look far better in my opinion, and where's the equality ? The pool area was very quiet and spacious, maybe some background music would improve the atmosphere. The evening entertainment was varied and overall very good, however Robert and Juliet were on almost every other day and while the other artists addressed the audience in German, English and Spanish, Robert only spoke German, somewhat excluding us Brits. I would recommend the hotel, as well as the neighbouring Calypso. The resort is lovely.

We have been using the Riu Palace for many years now and we have high expectations based on our visits. It has never failed to deliver and excellent experience. The hotel is impressive and offers excellent food, drink and entertainment. We see people we know every visit, so the return rate is very high. As always thankyou to Jesus, Fran and his team, Manolo & Kiku, Angel, Aldo, Danny, Antonio and the team, the restaurant with David and Marisol, Vicky, Alex and their team. Apologies if I missed anyone but I could name dozens of staff who treat us like family. Fabulous experience and we will be back in March

Lovely and friendly staff. The food was alright, there were a variety of choices. The entertainment in the evening could be improved, but we enjoyed the jazz night. It can be very windy in the evening, when we were there, the salon was under refurbishment so the only place to have a drink was the bar outside. It would be nice to have some heaters outside to combat the windy chill. The rooms were lovely and clean. Beware, there are lots of stairs! So you’ll be nice and fit after this holiday. The beach is right by the hotel so you could have a swim and then go to your room for a shower. There was a cute black kitty on sublevel 3 and I already miss her. I would definitely come back!