Mary
25 de janeiro de 2024
Elevator to the pool broken, had been broken for weeks yet we were not informed of that when we called in about our guests having mobility issues. Thus our guest was unable to use pool. No hand soap or sanitizer in rooms, no cream rinse. Quality of whole hotel is not anywhere what it used to be. Towels at spa were small and rough as sandpaper. Food at pool area was limited due to broken elevator. No enough staff to serve, lineups wherever we went.
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