Anova Hotel & Spa

We absolutely loved our stay! The rooms are theme-based and pretty, the hotel is cosy, the staff is very helpful, kind and professional. We had dinner at the restaurant and the food was modern and delicious and the service was perfect. What we enjoyed the most was the spa - limiting the time and number of people made it a really enjoyable and relaxing experience. Pauline's massage was perfection - she is an expert! The hot oil massage was gentle and relaxing, one of my top 5 ever! At the reception desk, we were provided with useful instructions about the trails in the valley for the summer season and also about the ski slopes for the winter season. Last but not least, the view from the balcony was stunning! We will definitely come back in the future.

We travelled with Crystal and all went very smoothly. We were greeted with a 100 cm snow dump... which really gave great ski conditions. Great location for ski in and out. A supermarket at the bottom of the slope, handy for drinks and snacks. Ski bus to pick you up from hotel if you want to get to the other side of the resort without ski-ing around to it. The room was lovely, very clean, with balcony overlooking drag lift. Great shower. Bathrobes and slippers were a nice touch. Kettle and cups also supplied (don't always get this) and small fridge. We didn't use the spa facilities. Love Montgenevre as a ski area, certainly suits me as some lovely long blues and greens to keep me happy in my advancing years. The staff were lovely and very helpful. We had a problem with our safe in the room functioning, the receptionist came up several times to try and help out, but in the end it was left to a technician to sort. Same with the ski locker in the basement, but all sorted in the end. We had an evening of entertainment, an amazing Jazz type duo played an excellent set which we thoroughly enjoyed. Thumbs up for 'Blue Moon'. We were halfboard. The only reason not giving a 5 star rating, was the problem we experienced with the Breakfast buffet. Breakfast ran until 10am. We would get there between 8.30 to 9am. The first morning they ran out of bread, I overheard a French man asking for bread, to be told they had run out and would not be able to get anymore. The pastry basket was empty, I asked for croissants and was told some would come out, about 15 minutes later some appeared. Other items of food had run out - such as bacon, scrambled eggs.... again a long wait to be replenished. Also problem of tables not being reset, meaning people were having to sit at uncleaned tables and find their own crockery. This was not a one off and happened the next two mornings, at which point I complained to our Rep about the situation. We had become like hawks, waiting for the food to appear, which should not be the case. It appeared to be a problem of not enough staff to man the buffet. Our rep told the Hotel management, so hopefully this is something they will get right in the future as a shame compared to the rest of our experience at the hotel which was good.

Chose The Anova for a first ski holiday and were pleased with our choice using half-board dining facility. Hotel reception staff were friendly and helpful. They arranged our ski lessons and lift passes and the ski hire shop was directly below in the basement, couldn’t have been easier. We appeared to have been upgraded to a room with a balcony and had lovely views. Room was clean and warm and had everything we needed. Be aware, that no liquid shower gel is provided. Questioned this as for environmental reasons, soap only is provided but this was good enough. Half board - the food was very good. Unfortunately there was only a choice of 3 starters, 2 mains (but we were usually ok with the choice) and 1 dessert for dinner - you could pay extra for the bigger menu if desired. On a couple,of occasions, the restaurant staff were not too happy/friendly and twice during the week we waited over an hour between starter and main. Bar was good and service friendly, nice area to sit outside too. The hotel is a spa hotel but sadly the spa is only free for hotel guests up until 2pm, after which time it’s €20. I did not use the spa because of this. Who wants to use the spa before skiing? Surely the idea is to relax after a busy day and this should be free all day, every day, Hotel is in a great location and we would return but hope they amend the spa times and have it free all the time!

Well, this trip took years to take (thanks, Covid!) but it was worth the wait. We absolutely loved the Anova... it had exactly everything we needed from a very spacious room (we had a junior suite on two levels... teens on one floor, we were on the other), super easy access to skiing with adjacent lockers, a great bar, wonderful terrace and super helpful staff. Cannot imagine staying anywhere else in Montgenevre. Wonderful - would love to go back!

This hotel is good but charges for various extras seem excessive and closing all services including the bar at 11pm on a Friday night is unacceptable. Customer facing services should be just that, services.

My friend and I stayed at the Anove for a skiing trip in january 2022. Altough it is well located for easy access to the piste and does have some positive features, overall it was very disappointing. Firstly , our room ( No.3) was located near to the spa but was very poorly furnished without enough wardrobe and drawer space . consequently we had to live out our suitcases on the floor. The bathroom was a "wet room" with a similar lack of storage space for our toiletries apart from a small table. No shelves, cupboards or anywhere else to put our toiletries. The beds were adequate but not super comfortable. we stayed on a half-board basis and the buffet breakfast was excellent. However, the dinner service was a big let down. The french only menu ( no translations) was full of flowery French descriptions which even my companion, who is a language tutor, could not understand. The price of drinks in the bar and restaurant was exorbitant. Most of the serving staff were good but one in particular (Sebastion) was extremely impatient, rude and aggressive such that we had to make a formal complaint to the management. The rest of the staff though were friendly, helpful and efficient. The spa is to be avoided if you have any skin sensitivity. After using it once only I had eczema breakouts all over my body. We would not recommend this hotel which is a pity because its failings would be relatively easy and cheap to rectify.