Hotel & Residence Castelli

Estadia fantástica.

Nada mal se você quiser um retrocesso aos anos 90, caso contrário, decoração datada, roupas de cama cansadas, reparos ruins, tomada sem tampa na cabeceira da cama. Ar condicionado ofegante, muito barulhento para pouca eficiência. O café da manhã estava bom. Pessoal profissional.

The hotel is very old and outdated. The bed is the smallest I have ever slept in the entire life. There was a roof leak in the bathroom. No kettle in the room to make tea and the weather was so cold. I went to ask for water to make tea, I was charge €4 for hot water only. The dinner was so o expensive and tasteless. I paid €261 for a night. What a waste.

Shower doors was break. BUT! At morning I was see 1 dead and 1 life slowly moving BUG on ground. Hopely we sleep there just 1 night, because if I knew that previously, I would rather sleep in bus. Breakfast good.

Just stayed for one night. The room is small and luckily for 1 night. Surely i don't like the internal wall colour for such a small room. The bed is small but just good enough. If you need to stay longer, i don't think this would be the good choice

Location good, near the city and expo but the hotel really needs to be renovated completely. Big hotel and with big property on the grounds. A hotel brand needs to take over.

We only slept one night here for transit,but it was terrible. Although they are,or claim to be,a 4 star hotel,the hotel looks like a motel in most rooms. I am aware they are undergoing renovations and that some rooms look decent,but I am here to tell my experience. We arrived at around 8 PM and everything looked good. The reception is renovated,the lobby,bar and outside area are very nice.However,everything changed when we got to our rooms. It was a very old room that looked like it hadn’t received cleaning or renovations in more than 20 years. Next to my sisters pillow there were cut wires that seemed(and probably were very dangerous). On the same note,we went to the other rooms of the people in our group and in some of the rooms there were electrical panels taped with scotch(next to the pillow). Furthermore,there were a few groups of drunken men that were looking quite weird at us only to hear from our friends that they woke up at around 11 PM with loud and frenetical knocking on their doors,due to which fact they had to change their rooms,because they were feeling unsafe. I am not a fan of writing such reviews because I believe everyone deserves a second chance but this hotel is in dire need of renovations and a better staff management. I am writing this because I want to raise awareness to the people that run this hotel so that other people will not have to go through what we did. This review has not been written with any malicious intention but only with the wish that this is taken into consideration and changed if they want to keep their “four stars”.

Check in was easy, room was clean and comfortable. We arrived on a Saturday early evening and left Monday morning. The pool and gym were both closed by the time we arrived and all day on Sunday. That was very disappointing. Also, I’ve learned Italian showers are small but this one wins the prize for smallest! Otherwise, good stay.