Ibis Mons Centre Gare

The room is large, quiet and very clean. The best part though by far,is the front desk staff! Kevin at the desk helped me with various reservations. He was knowledgeable and friendly. He even helped translate with some of my reservations when I was having difficulties. Such great service! It was much appreciated. Located directly across from train and bus station

On a cycling tour of Belgium and France, I booked Ibis hotels and emailed each in advance to make sure they could accommodate the bikes. Ibis Mons came back straight away telling me that we were fine to take the bikes in the rooms and on arrival we were blown away by the welcome from the duty manager. He couldn’t have been nicer or more helpful. Anyone can build a hotel, but not everyone can staff one with people who actually care. Recommended.

Used Mons as a base to explore various attractions in the area. The hotel is a typical Ibis, our room was large and spacious, and the bar provided a selection of refreshments which, owing to the warm weather, were very welcome. A friendly support team added to the pleasure of our break. The railway station is conveniently close although the rebuild still isn't finished!

Location could be better, business hotel used by coach parties. Welcome was good, and our room was a standard IBIS room, nothing special. We asked for extra pillow which was provided really quickly. There is no food when coach parties there but you can get an Italian meal delivered. They probably need to get more staff when coach parties in, but it was really the location that was disappointing. Directly opposite station, so good for connections but it is a little run down at the moment. Breakfast was a well prepared continental buffet.

This hotel should not be on your list; it is practically impossible to reach it by car. There are so many road closures in the area there is one route (not signposted) to get to the hotel AND THIS INVOLVED GOING THE WRONG WAY ON A ONE-WAY STREET! We were told this was allowed due to the diversions, but the signage did not make that clear. We asked a woman nearby (a local) and she said you could not get to the hotel by car. We ended up parking as close as we could and walked to the hotel where they said about going the wrong way on the street. They were not concerned that this had wasted a lot of our time.

Good space in the room, little outdated. The bed was a bit hard for my taste. Breakfast was fine, the distance to the city centre was good. We also checked in a little before 15 o'clock, which was nice.

Our experience at the Ibis Hotel in Mons was our worst experience the entire time in Belgium. The man at the counter was rude, unhelpful and angry when we asked for help. We booked 3 rooms and they only had two of them available. So when we asked about the missing room the man working at the desk was completely rude and unhelpful.