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The Hiramatsu Karuizawa Miyota
4.7/542 avaliações
I had a horrible night in this hotel that started from the moment I arrived. (1) The ”forest view” rooms are actually a view right over the parking lot, and they intentionally don't show this on the website. So you have an open air bath on your balcony in full view of the parking lot. I never complain, but I asked for a different room because it was so horrible. The woman first said they had no rooms, so I said I'd rather have a refund and go to a different hotel. Then she said they have another room, magically, but I had to pay $200 to change rooms. Unbelieveable. Even once I changed rooms, there's still a heavily trafficked road just in front of the hotel, so you don't feel like you are in tranquil wilderness, just feels like being in the middle of town. Awful. (2) There is no room service breakfast. The website advertises room service breakfast and the menu in the room even says there is room service for breakfast. But I asked multiple people and they all said no, sorry, I had to go to the restaurant. Having a relaxing breakfast in my room is my favorite part of staying at a nice hotel - I would not have stayed here if I had known there is no room service breakfast. (3) Because there was no room service breakfast, I had to go to the restaurant in the morning. The hotel has two wings and you have to take two elevators to go to the restaurant. I took one elevator down to the lobby, then there was a woman standing guard in front of the other elevator. She said I couldn't enter the restaurant in my slippers which were in my room. I actually had to go back up the elevator to my room and put on my boots and then go to the restaurant again. It was unbelieveable. Insanity. (4) The website shows an outdoor camp area where you can have a drink and cook smores over an open fire in the evening. At check in they told me it was closed because it had snowed the previous day. That is the perfect time to have smores outside. I was so mad about this as well because it was a big part of the reason why I chose this hotel. Overall, this hotel has almost no customer service ability. They can't fix any problem and instead are very rude with you if you nicely ask for anything. The woman who dealt with me when I didn't want the parking lot view room was extremely rude, I've never seen anything like it before. This hotel is a disaster - I highly recommend you stay away!

Frequently Asked Questions

  • Quais são os mais procurados hotéis Hot spring em Miyota?

    Se você estiver viajando para Miyota a negócios ou turismo, The Hiramatsu Karuizawa Miyota é um hotel preferencial.

  • Qual é a tarifa média para hotéis Hot spring em Miyota?

    Para hotéis Hot spring em Miyota, o preço médio nos dias de semana é de R$ 7.905, e o preço médio nos fins de semana (sexta a sábado) é de R$ 8.765.

  • Quais hotéis Hot spring em Miyota têm serviços de spa?

    Teve uma viagem cansativa? The Hiramatsu Karuizawa Miyota tem serviços de spa muito bem avaliados.

  • Quais hotéis Business travel em Miyota são adequados para viagens a negócios?

    Muitos hotéis Business travel em Miyota são adequados para viajantes a negócios Hotel Route-Inn Court Karuizawa é um hotel preferencial.

  • Quais hotéis Hot spring em Miyota são hotéis de luxo?

    Em busca de serviços de luxo? The Hiramatsu Karuizawa Miyota é muito procurado.

  • Quais ofertas estão disponíveis para hotéis Hot spring em Miyota?

    O Trip.com tem várias promoções e descontos para hotéis Hot spring. Acesse a página de promoções para ver as promoções disponíveis no Trip.com.

Informações sobre viagens locais

Quantidade de hotéis1
Quantidade de avaliações43
Menor preçoR$ 2.773
Maior preçoR$ 20.503
Preço médio (fins de semana)R$ 8.765
Preço médio (dias úteis)R$ 7.905