Thunderbird Motel

I've spoken to Jim several times over the phone and finally met him for the first time face to face today. Jim is a really nice guy and funny. Definitely would recommend anyone to come here!!

This is a budget-friendly option, which turned out to be surprisingly good. The room (we had king bed room) was unusually big! Usually you barely can fit between beds, but in this room you could dance. The bed was enormous. There was a table for eating which again was surprisingly convenient and easy to seat at. The room was clean, the staff friendly and there is Albertson next door and a river trail within a walking distance. It is not flashy, but for the price you get a very good stay.

Friendly environment. My room had a leak on the floor under the sink. Close to where I needed to be but a little dated in the overall decor. Good enough for me but would probably not bring my wife and kids.

Well where do I start besides the beginning.... Ill try to make it short while giving the most detail possible.... Ive never been treated with so much disrespect in my entire life 💯!!! I reserved a room online, showed up about 5:30 or so to check in. There was a gentleman watching TV in main office area. He informed me that the owner stepped out to get food and wouldn't be returning for 15-20 mins. I had left my 9 year old son and my dogs in car while running in to hopefully have quick check in as we had spent too many hours (days) in my car as is, roasting in the blazing sun (120° in car), after recently losing our home in a fire. I was able to come up with the means to pay for a room finally and a small dinner for the two of us and was eager to dwell the accommodations of a hotel stay.... A lady that I guess was a caregiver for a relative of the owner came and called him and let him no I was there to check in. I told here I had reserved online and he walked her through the process of getting my info and making keys to the room. After she hung up I asked about the payment for the room and she said that him and I would work that out upon his return. I then thanked her for her help and we rushed into the plesent and well needed air conditioned room, so grateful to finally have somewhere cool to stay for the night! About 9:30 I get a knock on the door and it is a lady, I assumed was owners wife, and she was immediately hasty and rude asking me questions about the payment but not allowing me the opportunity to answer her. That was when she assumed I was lying about the sutuation at check in and without hesitation told me I had 10 mins to get out of the room. I asked her why, I told her I had the money to lay for the room, I again tried explaining that I had reserved online but again she wanted nothing of the sort to do with my explanation and told me the police were on there way and we needed to leave immediately. After packing all of our belongings and the dinner I had just finished warming for my son and I, and hot everything loaded into my car, I pulled up the reservation on my phone snd walked into the office and rang the bell for service and showed the owner the proof. He didn't seemed bothered by how I was treated, only took time to explaine there was a lady with 2 kids that had been in there car in the heat for 2 days that the church called and said they'd pay for so many nights for.... when I attempted to mention that we had been in the same boat for a couple weeks, he seemed to have failed to even hear me. He then said that he had no vacancy and offered me a 40% discount at another time. As much as I would really wish to never visit that motel again, our situation may demand it. All in all, Pretty disappointed in how they handled themselves and especially how I was treated by that lady!!!! As far as the room went, although it was exactly what we needed at this moment in our situation, the carpet was tore up a bit, the microwave kept p

I am very pleased with service provided. The location, pool, hottub and most importantly the staff are truly amazing. What a wonderful relaxing experience. I look forward to staying again here soon when I come back to Missoula!

It was a great place to stay very courteous nice staff I will stay here again

Very nice stay. Room as described

Wow what a life saver this place was , everything in town was booked up and we snagged the last room at 2am during an emergency car situation .(we hit a deer 20 km out of town) The owner and staff made it easy feeling and personal , we can't say enough about understanding and helpful staff after a traumatic deer encounter . Life savors! Location is great next to a rays food store and cute coffee shop ,also good walking distance from the river. We loved the place looks it feels like an American classic hotel still keeping It real 🙏

This place is stinky and filthy.