Usuário convidado
17 de outubro de 2023
Central Highlands Lodge Miena This hotel in our opinion is NOT a five-star hotel. The following is the description for a 5-star hotel from the official website that rates hotels in Australia. “Properties that typify luxury across all areas of operation. Guests will enjoy an extensive range of facilities and comprehensive or highly personalised services. Properties at this level will display excellent design quality and attention to detail.” The Central Highlands Hotel does not typify luxury across any areas of operation. Breakfast is a simple breakfast consisting of 2 pieces of white bread per person in a zipped locked plastic bag with a hand full of butters, jams, small packet of cereals. The breakfast is in your room, and you are expected to wash your own dishes. There is very little to do in the hotel and guests can certainly not enjoy an extensive range of facilities. Reception is hardly attended so it is very difficult to address any concerns you may have. The double room we stayed in had a leaking shower and basic facilities. Room service consisted of been given bread the next morning, but the towels were not changed, beds were not made etc. The WiFi dropped out after a few hours, and it was difficult to reconnect to the hotel’s internet. Not something we have experienced staying in a 4- or 5-star hotel. We would never stay there again.
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