Hotéis perto de Midland Center for the Arts, Midland

I was happy with the lobby when first entering the hotel. Upon waking to our room we commented on how nice and cool the hallways were. Then when entering our room it was apparent that the air conditioning in the room had been off for quite some time. We attempted to turn the air on from the wall unit with no luck. We then called the front desk who offered to come up and help. Upon checking out the unit it was determined that the air conditioning was broken. So we went back down to the front just to see what our options were from there. That is when I have never experienced such horrible customer service in my life. The woman at the desk told us that unfortunately they were sold out for the evening, and it was also unfortunate that we chose to book through a third-party (USAA) that a rebate is unlikely. After informing them that there was no way we could sleep without air conditioning when it’s been 90° outside lately we were met with unfortunately that’s all we can do. From there we asked to speak to the manager, who we spoke with on the phone. Jason White (manager) was utterly condescending and rude to my husband and I. We ended up leaving the hotel, going to the one next-door (Holiday Inn) and booking a much better room with much better customer service. Save yourself some time and just book at the Holiday Inn if you’re coming to Midland Michigan.

My husband and I visited the Quality Inn after a day trip to Frankenmuth for a quick honeymoon gets-away. We were so pleased with our stay. The front desk staff was fantastic. Had us cracking up and made check in very smooth. Room was updated and our bed was very comfortable. Breakfast in the morning was very good. My husband I were impressed especially not knowing what to expect due to our current circumstances. We enjoyed our stay so very much. I accidentally left my electric tooth brush in the room. Housekeeping put it aside and I was able to locate it with the amazing help of the front desk. Then the hotel manager, Stephanie, went to the post office and sent it to me. Are you kidding???? That kind of service is unheard of these days. They went above and beyond. Very impressed with the hotel and all the staff at Quality Inn in Bay City. We will definitely be returning. Price was very reasonable as well! If you are looking to stay in the area, stay here. They are wonderful!

There is a short drive around the hotel to eat, the environment is very quiet. Breakfast is ok. The facilities are a bit old, but very clean. The fitness equipment is very good, it is the best economy hotel I have ever stayed at.

My husband and I take an annual trip.to Frankenmuth, Mich around Christmas time each year. We usually spend a fortune to stay in the town of Frankenmuth. We decided to stay outside of Frankenmuth and found the Springhill Suites in Saginaw, MI, about 20 min. from our destination. We were so pleasantly surprised by tbe accommodations. The suite was beautiful, comfortable and very clean. The staff was so helpful and friendly - even after locking ourselves out of our room twice. They were attentive and even offered restraunt suggestions. Tbe breakfast offered a great selection - sausage, rggs, waffles, juice, cereal, pastries etc. In addition, the hotel overall abd lobby was clean and very pretty. The only issue, which is minimal, was the pool size. It was a bit small. However, the hot tub was large and very relaxing. The price we paid for a 2 night stay in a beautiful suite at the Springhill Suites in Saginaw would not have covered one night in a standard hotel room in the town of Frankenmuth. I will look for this particular hotel during our future travels. They did everything right.

It was good experience nice and clean.