Premier Inn Ipswich North

Positives. Staff are friendly and courteous, bed is great, shower is nice. Breakfast was great. Lots of parking on site. Negatives. Hotel and room are worn and tired and need refurbishment. Back of bathroom door mouldy, shower rack very rusted. WiFi down for the whole time. Dinner service not good - took over 45 minutes to get two burgers.

Everything fully met our needs. As very experienced Premier Inn customers this stay was absolutely fine.

We really like Premier Inn because you know exactly what to expect, clean, comfortable at a reasonable price. Where a restaurant is available we have had great food experience both dinner and breakfast and this hotel was no exception. All the staff we encountered were friendly and helpful. Large car park and despite being near the motorway quite quiet. I would stay again.

Had a lovely stay at this hotel, staff were friendly, big shout out to the evening chefs the food was amazing! Would definitely stay again.

We are frequent visitors to Premier Inns. Ipswich North excelled at every turn. Checking Inn, restaurant staff, quality of evening meal and breakfast to the comfort and cleanliness of the room, all very much 'Top Drawer'. All staff were cheerful and efficient. Very comfortable stay with maximum help and efficiency from the staff. Great job. Well done.

I stayed for two nights for a wedding (including getting ready with the bride the morning of the wedding) and the staff could not have been more helpful and friendly. They supplied fans, kept our prosecco in the fridge, helped with room swapping as we were sharing with different people the following night, helped with early check in and accommodated larger numbers for a later breakfast. They seemed genuinely happy to help. The rooms were clean and comfortable and it's so nice that the windows actually open! The only issue is the Wi-fi is very poor with little to no connection which kept dropping out. I would definitely be happy to stay again.

Just like to say a massive thank you to Bee and Lauren who went out of their way to make us a brew at 11pm..after a long journey and let us sit in the lounge. Excellent accommodation from Bee, so kind and friendly and went above and beyond! Have to say I have previously stayed here and felt this time the welcoming was outstanding! I will be back in June again to visit family and definetly will be staying here! You guys are doing an amazing job!! See you soon x

Staff were amazing - Lauren, Bee and Lesley - fantastic service. Very accommodating and friendly. Clean and coffee nice! Very good for children too. Colouring and T.V in the bar area. Vending machines are a nice touch. Definitely worth a visit if in need of a hotel for the night.

We stayed at the Premier Inn at Claydon from Friday to Sunday 2 adults and 2 children, we have had a very stressful week for personal reasons and had to book last minute, all the staff were lovely, friendly and professional, our room was set up well and had everything we needed. We had booked breakfast which was really good, the cooked breakfast is made to order and was served quickly and hot, would like to say an extra special thankyou to Sam and Lauren who were working in the restaurant for breakfast, they literally go above and beyond, Sam’s personality and enthusiasm should be bottled, she is a breath of fresh air, and Lauren also kind and friendly and helpful, my daughter was unwell the first morning but they offered to do breakfast for her and this morning they were sleeping but Lauren made sure a cooked breakfast and pastries were all made up on a tray to take back to them. After such an awful week this really helped us feel much better and relaxed so a big thankyou, the staff are a credit to Premier Inn.