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5 star

The Ritz-Carlton Coconut Grove, Miami
4.3/571 avaliações

The Ritz-Carlton Coconut Grove, Miami

Coconut Grove Miami|2.09km de The Kampong, National Tropical Botanical Garden
The hotel is empty on a Sunday night, and I am here for business for three nights. They stuck me in Room 419, which has to be the absolute worst room in the whole property. I am platinum and will probably be titanium this year. Room 419 is less than six feet above several heating / cooling machines that whir like you are in a wind turbine. (I have a video of the horrible noise.) The headboard is against a draped window. (Picture below.) For an hour, I rolled around trying to sleep until I called to demand a new room. Room 419 has no business being a room and should be a storage closet. (And when I called, I had to use my cell phone because the phone wasn’t working.). The front desk knew what my night was going to look like. I last stayed at this hotel in February and had a lovely experience and spent a good chunk of money. After being less than helpful and offering me the “option” to move, the front desk clerk said she found another choice. She brought up a key. No apologies for putting me in this situation, just claims of ignorance. As she has me open the new room, she sheepishly tells me that it is an accessible room. You have got to be kidding me, I said. The only two rooms were that one and this one? Of course, there were lies about not knowing what was available when I checked in. (I checked in online at 3 pm.). Yes, in a completely vacant hotel, these are the only two rooms available of the kind that I had to book — through my job and corporate rate. For the unaware, platinum means an upgrade when available. Again, the hotel is obviously close to empty. Except for my neighbor who is blaring some action movie — but that is better than a wind turbine. I am in my pajamas (short shorts and a tank top) with no bra. My stuff is unpacked. I throw all of my stuff together, pissed that I was supposed to be asleep already for a stressful week ahead. Now I am wandering the halls with my alarm going off in four hours. Not Ritz-Carlton behavior. Absolutely unacceptable. If it weren’t midnight, I would be heading for the door. And remember — Room 419. This is why I started staying at Hyatt’s.

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Extended Stay America Premier Suites - Miami - Coral Gables
3.6/553 avaliações
The staff is what makes this place amazing. Nora is always friendly, accommodating, and extremely helpful with my requests. She was my ”recreation director” during my stay, and trill took care of me and my son while we were there. Juan, one of the managers, answered all my questions, and made me feel comfortable and ”at home”. Yeilly addressed every issue I brought to her attention. Angelo promptly fixed a jammed window shade in my room. Lisette, the other manager was always friendly and helpful. Andres and Vincent were my breakfasts hosts that I enjoyed my morning coffee with.
Mutiny Hotel on the Bay Coconut Grove Miami
4/5100 avaliações
Coconut Grove
The hotel is in a good location, and you can participate in a variety of marine sports within a five minute walk. There are many nice and delicious restaurants nearby. The lobby of the hotel is warmly furnished and the apartment-style rooms are fully equipped. Through the window, you can see the sea of sailing boats, and it is a warm and happy holiday with your family! Very good vacation experience. highly recommended!
Hotel Arya, BW Premier Collection
3.8/5101 avaliações
Coconut Grove
The one with a kitchen was booked, and it had a balcony, and it cost me 25 dollars. In the end, I added 40 dollars to Fudge. It was said that it was a bay room. When I entered the room, I got a city view. I just stood on the balcony. There was a little shadow of the sea far away. After more than half a month, I found that the upgrade fee was credited to US$101. After processing by Ctrip, the hotel refunded US$56, which should be US$61. Very satisfied with Ctrip.
ICoconutGrove - Luxurious Vacation Rentals in Coconut Grove
4.4/5103 avaliações
Coconut Grove
I booked for one night at this hotel/apartment building. Check in was easy and communication was smooth and quick over text. Room is well appointed and clean. It was a nice surprise to find a bottle of wine for my enjoyment as well as tea and coffee. Plenty of closet space and a mini fridge for keeping things cold although I was there one night so didn't use it. Good flat screen TV with premium channels. Really liked the quiet location but still had access to many amenities and food choices. Highly recommend for longer stays as well.
Four Points by Sheraton Coral Gables
4.4/5108 avaliações
Coral Gables
The hotel location is relatively remote, but newer, the room is not big. If you want to have breakfast at the hotel, you have recently booked a breakfast, otherwise the breakfast will be very bad, and there are fewer restaurants next to the hotel! There is a subway station nearby!
Hampton Inn Miami-Coconut Grove/Coral Gables
4.2/5102 avaliações
Coconut Grove
All aspects can be described in four words - quite satisfactory. The sofa has dirty things, the vending machine next to the elevator has not been changed (it should be an example), the parking lot charges 25 knives a day, this kind of fast hotel similar to the motel can charge such a high parking fee, I can use this place may be a lot of money to comfort myself

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