Sadigo Court Hotel South Beach

Our Emails and voice messages never answered nearly 2 weeks after stay. Email sent to manager: We were given your email by the front desk to speak to you about some issues we encountered while staying at your establishment this week. On Saturday, 5/25 we came back to our hotel room #214, after a day at pools and the beach. We attempted to take showers to get ready for our dinner reservations, but the shower was not operational. We immediately contacted the front desk and explained the situation and we were told they would send someone from engineering up. We waited a few minutes and called again when no one arrived to stress our dinner reservations were approaching and asked if there was another room we could shower in and the desk said that was not an option. At this point I resorted to attempting to take a shower on the pool deck, without shampoo, because I was unable to remove them from wall in shower caddy. I got to pool shower and had to embarrassingly attempt to shower with the broken pool shower head and with a deck full of other guests. At this point my boyfriend came up and said the front desk would allow us to use another room to shower. We were given room #207, which was unoccupied at the moment, but still not cleaned by room service. We entered room which was filthy. The shower was wet, had bunches of hair in shower drain, the sink area had a mixture of liquids all over the counter and room was overall dirty. Photos attached. So with no other choice, both my boyfriend and I had to shower and then walk back to our room through the hallways carrying our stuff back and forth. The embarrassment we encountered and unsanitary conditions we were unfortunately made to endure is not what we expected of our holiday weekend. On top of that, since we were held up during this entire ordeal we were late for our dinner show reservations and were seated late. One of the employees who came to room to initially try to fix the shower told us to speak to front desk about compensation for our troubles. Upon checkout today, I attempted to speak to someone but was told management was not available and was given this email. Both check in and checkout days were great but the Saturday troubles we encountered were not ideal at all. We understand issues can arise, but a clean room to shower in would have been the ideal solution. We saw other rooms being prepared for arriving guests and we should have been offered one of those cleaned rooms instead. We hope something can be done to compensate us for the problems outlined.

I had an exceptional experience at the Berkeley Park Hotel Miami Beach. The staff were incredibly attentive, and I particularly appreciated the serene and quiet environment, which made for a truly relaxing getaway. If you’re looking for a peaceful retreat in Miami Beach, this is the place to be. Thank you

We had a terrible experience in this hotel 1/ we booked a superior king - 3 people 300sqft. The room was barely 180sqft and you could absolutely not accommodate a 3rd person - false advertising 2/ bar is closed - no breakfast offered. As a diamond member we are used to enjoy a complimentary cocktail and breakfast on week ends. After insisting we were offered to take a coke in the minibar (!!!) and got vouchers for a second zone breakfast in a lousy place around the corner. (As other comments mentioned you will benefit from a special menu with second zone products and choices) 3/ room service opened the door to do the room at 8am on night 2 and 9am on night 3. She barely knocked and worked us up both nights. 4/ we sent emails and went to front desk to complain about this situation - no one care to answers within 48hrs 5/ front desk and customer service is not trained and would rather stay on their cellphone than helping customers Overall this hotel is more a suburban 2 stars hotel than a 4 stars Mc Gallery I will NEVER satay there again. You job is hosting people and make sure they have a good time - what a gigantic failure !

We were welcomed by the receptionist Cesar on the evening of arrival. After a long day of travel he did his best to welcome us as best as possible! We had looked at the reviews before arrival and saw his name coming back often. So we could already guess it without him having to introduce himself. In short the reviews were definitely right! We had a super nice meal at the restaurant in the hotel since we were too tired to go out on this first evening. The room was neatly made up every day and the towels changed, super nice! On the day of departure we could leave our luggage in the hotel after check-out. They were locked up and were well looked after. If we needed anything we could just get it! We are super satisfied with our stay and would definitely come back! This is certainly also due to Cesar and his appearance, compliments to him!