Townhouse Hotel by LuxUrban, Trademark Collection by Wyndham

+ Very clean room, helpful staff, centrally located - no fridge or microwave in room

Buyer beware. It is very close to the beach and that is the only redeeming quality. Other than that the hotel is moldy and our shower curtain was a foot too short for the shower. So our bathroom had standing water in it the entire stay. Visible mold and signs of water damage all around the room. Furniture is cheap and flimsy. Room is barren - no glasses, fridge, microwave and the hotel doesn’t even have a vending machine. You can get a stale bagel from 7-10 each morning. Our television didn’t work the entire stay and it was an overall uncomfortable and gross hotel. Towels were never clean. When we went to check out we almost missed our Uber because the front desk agent was no where to be found. A “friend” of his was sitting around the lobby and told us he was in the bathroom. Also, our room was cleaned between 3pm and 4pm each day making it awkward to come back from the beach and get ready for dinner.

We flew in from Europe and stayed 4 nights before heading to Orlando. The guy who checked us in was uninterested and was either stoned or somewhere else….. The room was very basic, no coffee machine etc but did have an iron, nice comfy bed and space, in the morning I went down to get a coffee that they supply in the lobby, no milk or creamer available and unless you drink black tea or coffee it was a waste of time,on the 3rd day they got creamers. On the second morning we left to go for a long walk and when we returned back we noticed our room door was open, the maid had cleaned the room and not pulled the door closed, so anyone walking past would have noticed it still open, this is alarming especially as anyone can walk in and go up in the lift. We reported it to reception who said oh ok 🤷‍♂️, she just seemed uninterested in what I had to say. The rooftop was closed apparently due to refurbishments, but if the sign was anything to go by it had been their for months. Now I know these hotels are like franchises but I expect more from a property using the Wyndham name….. Only good thing about this hotel was the location to the beach and shops and restaurants. Being travel agents I would certainly not recommend this hotel at its current conditions, train staff better, more room amenities and stop people smoking **** at your entrance.

Great location, newly renovated, clean rooms, friendly staff. I was in Miami Beach for a trade show at the Convention Center. I would stay here again. Problem with an electrical outlet was addressed quickly. Only drawback was no coffee maker in the room, although not a problem to go to the lobby or a coffee place across the street.

Perfectly located for exploring South Beach. We stayed in a big, clean and bright room for two nights before a cruise. Staff - especially Mr George - was kind and helpful. We will be happy to return to Townhouse Hotel anytime - and hope the roofterrace then will be open.

We stayed here last week, Mar10-Mar14 2024. I want to start out with that the staff of the hotel were very nice and accommodating. Were able to check in a little early and after noticing a stain on our bed sheets they rushed up and changed them and told us we could have a late check out and baggage storage at no charge as well. The hotel is a short walk down to the beach and you can reserve two chairs at no charge from the Bucher Brothers rentals, umbrella is an extra fee. Over all the pictures try to make the hotel look very nice and I would say that they are slightly deceiving. It isn't new, shiny and modern. It is cheaply updated and looks good until you really look. As for the amenities, don't believe everything you read on the list. The buffet breakfast was a choice of chocolate or blueberry muffins, coffee or tea on morning one. After that there was NO FOOD any of the remaining days. We were told, "The truck is delayed, there is nothing we can do about it". I would accept that for the first day but not day two, three, and four. I did ask what they normally have and was told, "muffins, bagels, a bowl of fruit". That is not a buffet. False advertising. The rooftop patio was CLOSED the entire time we were there. From what we could see the wood up there is in bad need of replacement and it looks like a safety hazard. The only ice machine is down in the kitchenette and you have to have someone from the desk go and scoop it for you. It wasn't working the first two days we were there. There was visible mold on our bathroom tile grout and ceiling. The AC did not seem to push out much air. We had it set at 50 degrees the entire time and it was never cool in there. It seems like the filter (above the door as you walk in) really needs to be cleaned. Our room faced the front of the hotel which also seemed to be the alley for the hotel across the street. We heard a lot of delivery trucks and garbage trucks really well through our thin windows.

Really nice room and hotel compared to similarly priced hotels. No complaints other than the WiFi being a bit slow. Room was clean and modern, and Greg at the front desk was very helpful and knows the area well.