Hotéis com piscina em Mexico City

The front desk is very friendly, especially the uncle in the restaurant who can speak a word or two in Chinese. He knew that we were from China and needed tissues and brought them to us himself. The uncle at the front desk will also help with luggage and call taxis. The staff are very nice. The only drawback is that there is backflow in the bathroom, dirt will be found the next day, and a toothbrush is found in the toilet (I am sure it was not caused by us). Maybe it's just a problem with this room, I hope this can be improved

This is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic

I spent 8 nights at this hotel in August of this year-2022- and it was clean,comfortable and good value.Check-in was handled speedily and the room I was given was large,clean and very comfortable with great views on the 20th floor.The room was serviced daily and extra toiletries were always available.In this regard I want to mention Veronica and especially Saul who were most helpful and polite.Breakfast was excellent each morning and really set me up for the day.I want to mention Leonardo in the dining room who was most helpful and kind each morning at breakfast time.The staff at reception were also efficient,polite and reasonably friendly.This hotel represented good value in a convenient location.

The hotel service environment and breakfast are good. It's just that the facilities are too poor, the washing machine and the soundproofing of the room are too poor. The sound of foreigners talking in the middle of the night makes me unable to sleep. It would be better if I go out and knock on the door. Facilities: Poor Health: good Good environment good service

I've stayed at this property before not sure if management has changed. I was really impressed on my first visit in 2020, and last year I notice changes, but was hoping for improvement this year. Overall the hotel is good for the price / location. I think they could make a few improvements. I'm not sure if they are under staff where the halls aren't vacuumed or tons of smalls details around the walls and doors don't look clean or touched up cosmetically. The furniture inside my room was stained. The Wifi worked great, the check in and check out process was easy. I took photos so I can maybe share with management. Overall don't hesitate to stay at this place!

We stayed at the hotel for one night, right after the hard first day in Mexico. We are very tired because examined the capital immediately after a long flight ... There were no special impressions about the hotel, everything was quite satisfactory. The room is comfortable, we had a good rest. The restaurant offered us both European and Mexican cuisine, it is quite possible to relax after a hard day.

Staying in Mexico City for two days, the location of the hotel is not much felt, but the hotel itself is very beautiful, the design is very strong, the hotel's buffet breakfast is also very good, the restaurant is also very beautiful, the hotel is very convenient to the largest museum in Mexico City

Exceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City! Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name. We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again. Became a fan of Ritz Carlton now

The bell boy service is really embarazing, they want to help and touch the luggage 5 Meters before your final destination. Nevertheless in the critical points, is not possible to find one of them. They are every time in other places or occupied talking with other bell boys.

Sofitel is certainly the best hotel in CDMX right now. The pool and restaurants are very, very, very good, the rooms beautiful and spacious, and the service is world class. Special thanks to Diego, one of the managers.