Ruben
20 de janeiro de 2024
We enjoyed our stay at Hotel HO. The room was cleaned everyday and the housekeepers were amazing. There is a nice, smallish pool on the grounds and free parking too. Centrally located between two parks on an excellent street in Historico Centro. Check in was a little difficult, initially being told we didn't have a room, although it was prepaid. Requesting additional towels or blankets from the front desk was pointless, as they kept forgetting, or lost the note they wrote to themselves as a reminder. Housekeeping finally took care of us, the front desk, not so much. The front desk also forgot to turn on our hot water so when we showered the first night, there was no hot water.
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