Santiago
27 de março de 2023
This hotel is seriously worn down and needs an urgent refurbishment. Much of the room furniture is deteriorated, which is exacerbated by inadequate cleaning and maintenance. My bathroom had used dental floss on the floor. A closet door had a large liquid stain thay streaked down the surface. The drapes were coming off their track. The lobby is a very large but lifeless space. I had paid for a 14-night stay and spent only one night, leaving the next morning. The staff is friendly and the location connected to a shopping mall is convenient, but the property does not meet the standards that I have experienced at other Ibis properties in different countries.
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