Anantara Xishuangbanna Resort

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

首日歡迎水果:太多了根本吃不完，還有堅果也是，份量也多到可怕，這兩樣第二天帶走都還裝了一口袋！還有一瓶放在冰桶裏的起泡葡萄酒，根本來不及喝，都帶走啦，真是太客氣啦哈哈哈哈😂 在店期間單次傣家閣咖啡、茶無限暢飲:咖啡美式味道很不錯，可惜衹呆了一天也沒多少時間在酒店，下次一定好好呆個幾天😉 下午本來預約了申時茶，很想好好體驗體驗7杯茶的儀式感，結果臨時被計劃打亂，管家很貼心的告訴我直到茶館關門前都可以安排，又是温暖到我的細節，好的酒店就是這樣，一波一波的服務細節處處彰顯着它與眾不同的魅力。 還有，非常感謝臨走時在門口遇到的小姐姐，還專門給我打包了兩衹小象，真是造就了我一天的好心情！小象的做工比麗思卡爾頓的獅子好太多了，喜歡、太愛了！ 酒店的西門就能直達中科院的停車場，走兩步就是售票處和大門，這可太方便了，要去的盆友們這裏很值得來住哦！ 泳池的水是加熱過的，不冷不熱剛剛好，晚上對着河水游泳，私密又放鬆，是度假的不二聖地～

在西雙版納安納塔拉度假酒店的入住體驗簡直無可挑剔，給人一種隱世桃源的感覺。酒店整體設計融合了傣族文化和現代奢華，環境靜謐優雅，綠意盎然。房間寬敞舒適，床品柔軟，泳池景觀特別棒，讓人完全放鬆身心。 服務也是一流，從前台到客房，每位員工都非常熱情。早餐種類豐富，品質上乘，本地特色和國際美食兼具。整個度假期間都能感受到滿滿的用心，既享受到了頂級服務，又體驗了濃郁的民族風情。